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Re: enhanced Guide?

Occasional Visitor
Rjmcan
Posts: 2
Registered: ‎06-21-2012
It has disappeared without a trace! I've also posted a msg, hopefully we can get this resolved soon.
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Re: enhanced Guide?

Diamond Aristocrat
Gdkitty
Posts: 4,001
Registered: ‎01-31-2012

Rjmcan wrote:
It has disappeared without a trace! I've also posted a msg, hopefully we can get this resolved soon.

Its not necessarily a 'resolved' thing.

 

It is a feature that was removed from it with this guide.  Why? i dont know.. but its not something likely that can be added back overnight possibly.

Best to keep you thread and make them aware, and hope that they do add it back at some point.  They did an update 2 days ago, so they are pushing updates with some things as time goes on.

~GDkitty
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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Re: enhanced Guide?

[ Edited ]
Visitor
tkane
Posts: 1
Registered: ‎02-04-2011
Sleep timer! Where did it go?! Also it tapes same show 4 times in one night and none other nights-don't love it!
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Re: enhanced Guide?

Diamond Aristocrat
Gdkitty
Posts: 4,001
Registered: ‎01-31-2012

Sleep timer is gone.

I have never had it record 4 times like that.  Did it record them all on the same channel? or different channels different times?
I sounds like if you were trying to record the series, it has been set up wrong.

~GDkitty
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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Re: "enhanced" Guide

Member
tdm1950
Posts: 4
Registered: ‎11-26-2012

I have a pre-Netbox 8642 with the old Guide.  If I go to Whole Home and add a new 4642 to the second TV will I have to use the new IPG? 

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Re: enhanced Guide?

Diamond Aristocrat
Gdkitty
Posts: 4,001
Registered: ‎01-31-2012
Yes, to go with the hole home pvr, you will need to upgrade to the new guide.

Guide issues aside, I have had little issue with the whole home pvr part, an that's on HD content, streaming to a box that the signal strength barely meets requirements.
~GDkitty
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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Re: enhanced Guide?

Member
tdm1950
Posts: 4
Registered: ‎11-26-2012

Thanks.  I was afraid that was the answer.  I tried the Enhanced Guide back in June and decided to go back to the Old Guide because of a problem with the "Record" function.  The Enhanced Guide would not accept a scheduled recording for a future program because it thought (incorrectly) that the disc had insufficient space.  This happened a number of times, once when I was only trying to record an hour long program at a time when I still had 75% unused disc space.  I schedule a lot of my favourite programs to record in advance, so this was a dealbreaker for me.  Any suggestions, apart from getting a memory extender.

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Re: enhanced Guide?

Diamond Aristocrat
Gdkitty
Posts: 4,001
Registered: ‎01-31-2012
No problems since reverting? Could have just been a botched upgrade before. Doing it again could be fine this time (specialy since its a different software update than before)

Owned or rented? Could always swap it if rented.

I held out on an extender for a long time. Didn't want to pay for it :smileytongue:. but was going for 3 weeks vacation, and not enough storage. Was 17% when I added it, went down to 2%! Currently I have about 8 HD movies and 6 or so shows, and am less than 20% full.
~GDkitty
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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Re: enhanced Guide?

Member
tdm1950
Posts: 4
Registered: ‎11-26-2012

Thanks again. I have had no problems since reverting.  The Old Guide works fine.

 

Did you not say in an earlier post that you had to delete all your old recorded programs before upgrading to the new IPG?  Or was it that once you deleted all your old recorded programs you didn't get insufficient disc warnings from the new IPG  preventing you from recording.  Was this before or after you got the extender?  If I can get around the problem with the new IPG thinking there's insufficient disc space I might give it a try again.

 

By the way, I noticed that most of the complaints about the new IPG were in the January to June time frame (i.e. in the early days of rolling it out).  Has Rogers fixed many of these problems?  I don't see too many recent posts compalining that the new IPG and Whole Home don't work.

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Re: enhanced Guide?

Diamond Aristocrat
Gdkitty
Posts: 4,001
Registered: ‎01-31-2012

You shouldnt HAVE To delete anything before the upgrade to the new IPG (But recordings are never guaranteed, so they COULD be erased anyways durring the update).  I would try to have the box more free than full, JUST to be sure.

 

There are still complaints out there.. but LESS of them now.  There were some major things in that time frame almost rendering it unusable.
Bigest thing currently

 

- some people find it too slow the button press to repsonse time

- some people clam lost recordings (i have never had that).

-Just some odd menu choices which could/should be changed.. missing features from the old one, etc.

~GDkitty
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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