TV

[ClaireMo]

Hey, I was hoping someone could help me out here! I have a rogers box in the living room working perfectly with a Panasonic Viera, both the rogers and tv remote work in the living room. In the bedroom though we have the same set up, however the  remote for the second Panasonic tv doesnt work (but the first remote from the other tv can control it, so no big). The rogers remote that works in the living room still works in the bedroom, but I can't get the guide to show up, or anything really. I can change channels but theres no info or anything showing up when I push the buttons on either the box or the remote.

The problem only started a couple weeks ago when I had a bunch of paramedics in the bedroom pushing buttons all willy nilly, so I'm not sure if they did something when turning off the tv or whatever.

I guess its the Panasonic from the bedroom thats the problem? I changed the video mode but it didnt make a difference. I reset the box, tv, and remote but nothing worked. Some sites suggested changing the backlight but I cant find that option in the menu, so my tv might not be able to change that setting. 

Thanks for taking a read, hope someone has a solution!

Claire

[RogersDarrell]

Have you tried a hard reboot on the box? Try that and test again.

RogersDarrell

[JWL418]

I have a similar problem. Hard reboot (unplugging, then re-plugging) didn't help. 

I have noticed this: If the TV is OFF, I can operate the Nextbox from the remote. If the TV is turned on, I can only get a few remote clicks in on the nextbox remote before it stops working. Turn the TV off and the nextbox remote works again. 

I've turned off the VieraLink and that didn't help. 

[mousetamer]

The problem lies with the amount of IR interference that the TV emits. Bell had similar issues with Sony TVs. If moving the box away from the TV does not solve the problem, you can always try something like a remote extender that uses RF instead of IR. Bleekers in Ottawa has some if you live here. If not, I'm sure you can find one somewhere.