TV

[diannemcelheran]

Hi there,

I thought I would try here before calling in to CS. 

Our cable is non-existant right now. The box will turn on and it shows the Rogers channel (channel 1) and it'll show the guide as well as the guide that's at the bottom of each channel but the screen is black. Doesn't matter what channel we go to, we can't seem to get any of them to work. I just find it odd that the first channel will work but not the rest.

Any ideas?

[Pauly]

maybe its a provisioning issue? they can confirm your stb is provisoined on your account, they can also teach you how to check the signal strength of the box incase its a signal issue too