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how to disable Ringback tune

I've Been Here Awhile
TL
Posts: 4
Registered: ‎08-06-2010

I added a new iphone VP and ringbacks are included however I dont want that, I just want the regular ring and then vm. How can I disable it? I didnt even subsribe to it :smileyhappy:

 

thanks

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Re: how to disable Ringback tune

[ Edited ]
I'm Here A Lot
UrbanBoy
Posts: 6
Registered: ‎08-04-2010

This link will help you get started, If not call Rogers and remove it:

 

https://www.rogers.com/web/RogersServices.portal?_nfpb=true&_pageLabel=MyRogers_Home

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Re: how to disable Ringback tune

Community Manager (Retired*)
RogersErin
Posts: 690
Registered: ‎07-14-2010

Thanks UrbanBoy, TL does this help?

 

You can mark your message as an accepted solution under the options tab.

Then your post is marked as solved, as seen in this example here.

This also makes it easier for others with a similar issue to find the right solution.

Click on the thumbs up image  to like a post or a fellow member of the community.


And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger.


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Re: how to disable Ringback tune

I've Been Here Awhile
TL
Posts: 4
Registered: ‎08-06-2010

Thanks guys, I'm all good. I actually subsribed just so I could disable it through profile settings :smileyhappy:

 

 

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Re: how to disable Ringback tune

I Plan to Stick Around
ne14t
Posts: 63
Registered: ‎08-04-2010

I love ringback they really screw with people, you get Holla Back girl on there and your having a good time.

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Re: how to disable Ringback tune

I've Been Around
CatharineH
Posts: 1
Registered: ‎09-09-2010

Ugh, I got the same thing. I upgraded my value pack and people started telling me there's a weird song playing when they call me. I went into the options after a lot of searching and found it was an extra $1 a month that I hadn't approved?! So I turned it off and unsubscribed.

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Re: how to disable Ringback tune

Community Manager (Retired*)
RogersErin
Posts: 690
Registered: ‎07-14-2010

Hi Catherine H,

 

The FAQ section in today's RedBoard blog post on ringbacks may help.

Check it out here: http://redboard.rogers.com/2010/sweet-song-o’mine-rogers-launches-all-new-ringbacks-platform

 


Click on the thumbs up image  to like a post or a fellow member of the community.


And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger.


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Re: how to disable Ringback tune

I've Been Around
thriftstoresofa
Posts: 1
Registered: ‎09-23-2010
Here are the detailed instructions, but with my edits for the updated system:

1.Text "Ringbacks" to 555 or select the Internet icon from your phone's main menu.
2.Click on the "manage ringbacks" link.
3. Click on the "my profile" link on towards the bottom of the page.
4. Scroll down to the "Ringbacks On|Off" section and click the "on" or "off" link.
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Re: how to disable Ringback tune

I've Been Around
etakuma
Posts: 1
Registered: ‎10-20-2010

I got the same problem with the ring back, I really want to disable. I have tried following the steps recomended in rogers web pages, but it says that I do not have a membership. I really appreciate if someone can help me.

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Re: how to disable Ringback tune

I've Been Around
bholtner
Posts: 1
Registered: ‎04-23-2011
i just hit reset in the field below "Ringbacks On|Off" and its all good ring ring :smileyvery-happy:
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