Other Phones

[Nrgyzr]

I know the policy is 15 days and 30 minutes. I checked and I have 28 mins (close call!) I purchased the phone on April 18th and with tomorrow being May 3 is that within the policy for return? 

[Meowmix · Accepted solution]

You are correct. Your last day to return the device is may 3rd.

[novaman]

can i return a tablet after the 15 days to rogers

[Aeriches]

I'm at 8 days but 2 hours call time.. They won't return/exchange?

[Meowmix]

Hello Aeriches

No they will not. The call time has to be 30 minutes or less in order to return the device. Those are the policies they have & it is stated on the contract as well. 15 days OR 30 Minutes which ever is first.The reps at the store or over the phone should have told you this as well.

Hello Novaman

No you can not. It has to be within the 15 days of purchase. You can however cancel the services & pay whatever the cancellation fees are. Contact Rogers & speak to them more about that.