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number of rings

Occasional Visitor
elliesinn
Posts: 2
Registered: ‎04-19-2012

I have a Samsung GT-B5310R.  Is there anyway I can set it to ring more than 4 times before going to voice mail?

 

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Re: number of rings

Diamond Veteran
Pauly
Posts: 1,705
Registered: ‎10-24-2010

Sorry its not possible

 

The number of rings before the voicemail picked up is set by the switch and its fixed to 20 seconds / 4 rings.

cant be adjusted by your handset, sorry

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Re: number of rings

Bronze Contributor
BillJ
Posts: 201
Registered: ‎10-15-2010

The number of rings (or more specifically the amount of time your phone rings before going to voicemail) cannot be controlled by you, as Pauly correctly stated, but it can be controlled by Rogers.  Most carriers, including Rogers, will allow a ringtone to be active for up to 30 seconds.  Unfortunately, the default time limit is usually set to 15 seconds.

 

No problem, just call Rogers and ask them to extend your ringtone time to 30 seconds.  :smileyhappy:

-If I've helped you, clicking the Like button under my reply would be appreciated.
-My Z10 was given to me by BlackBerry however all opinions are my own.
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Re: number of rings

Occasional Visitor
elliesinn
Posts: 2
Registered: ‎04-19-2012

I went into my local Rogers store today and they were not able to help me.  I guess I will try the phone option.  I sometimes need more than 30 seconds to answer my phone.  Especially when I left it in my jacket and I can hear it, but I can't find it fast enough.

 

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Re: number of rings

Gold Emperor
WiseD
Posts: 268
Registered: ‎01-07-2011

I can confirm that even if you call in to Rogers, the time/amount of rings cannot be changed. As mentioned it is a set time period that cannot be increased.

 

 

Cheers!

I am a Rogers employee, but my comments are my own and do not necessarily represent the views of Rogers or its affiliates. Je suis un(e) employé(e) de Rogers mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue de Rogers ou d’une société de son groupe.
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Re: number of rings

Diamond Veteran
Pauly
Posts: 1,705
Registered: ‎10-24-2010
It can not be changed, DCF=20 is permanently set in the switch, CSRs can not change this, they would not even know how.
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a Thumbs Up
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Re: number of rings

Bronze Contributor
BillJ
Posts: 201
Registered: ‎10-15-2010

I concede on this point.  I knew it was a network-controlled feature as opposed to being in the user's control but apparently it cannot be changed, even by the network (Rogers) itself.  In response to my inquiry, Rogers had this to say:

 

"The amount of time before a call is routed to voicemail is standardized and cannot be changed on our
network. It is a network dependant feature, and is the same for every device."
Seems weird to me but I'll be the first to admit when I'm wrong.  :smileywink:
-If I've helped you, clicking the Like button under my reply would be appreciated.
-My Z10 was given to me by BlackBerry however all opinions are my own.
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Re: number of rings

[ Edited ]
Diamond Veteran
Pauly
Posts: 1,705
Registered: ‎10-24-2010

Yeah unfortunately, i wish it could be changed.. i would set DCF=30 if I could.

I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a Thumbs Up
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Re: number of rings

Occasional Visitor
sbssrc
Posts: 2
Registered: ‎01-11-2013

other networks allow you to change the time (rings) setting - solution is to switch from rogers - three rings is not long enough.

 

 

 

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Re: number of rings

Occasional Visitor
sbssrc
Posts: 2
Registered: ‎01-11-2013

Thereis a widely posted solution *61*1....................................*11*numsec# that apparentyl works for other carriers.

 

So I was wondering if this was just a Rogers restriction?

 

 

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