I am too a Pay as you go customer, on My5. it started on Monday when i ran out of time talking to a number which is on My5. Topped up yesterday to call those numbers on my list, and im not down a few bucks. Now im reading that i'm not the only one. Took we a while too to figure out to pound 0 numerous times to actually talk top somebudy. I am not happy with this type of service, i am thinking of moving to another company just so i don't have to deal with these crooks at Rogers.
I've see cell services in europe, and i am disappointed. The time never expires there, u can call unlimited to same companies, and u still have signal in the darkest deepest crevices of the coutry, not like here where i can loose a signal simply by going around a corner. not impresed.
It depends which plan you are on but I am on one that is so much a minute for the first 5 minutes and then decreases so the $100 voucher lasts 365 days and I do not have to add any other money until I run out of minutes. I don't use it much so my balance carries forward to the next year when I top it up.
What he is saying is you cannot do this through the phone with your credit card. I just tried it and even though this is presented as an option in the system when you press 1 for a $10 topup it comes back and says the minimum topup is $20.
Rogers is the worst telco I have ever dealt with. The website is utterly incomprehensible, the service non-existent and everything they do is geared towards **bleep** the customer. I'm happy to say goodbye to them.
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