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Voip over Hub

Visitor
Niloc
Posts: 2
Registered: ‎04-15-2011

Will an ATA device work on the hub or is it blocked by Rogers. Thinking of "freephoneline". Have been trying to connecct there program and does not seem to work. Canot get access to the hub router settings on my 3g10wvr netcom to follow recomendations to make it work. Only shows Basic and Status on the menu line none of the others as in the manual show up?

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Re: Voip over Hub

Frequent Advisor
victor1242
Posts: 32
Registered: ‎09-29-2010

Hi - I have the netcomm 3g10wvr, the freephoneline account and ATA device. Freephoneline and the ATA device work perfectly on a DSL connection, but it is not reliable on a cellular router. This is not a freephoneline problem, but is a result of how the cellular handles the internet. You can run traces and speed tests on your connection and you will find that you have a varying latency. This in part is to do with the many hops that are performed.

 

The result of latency is that voice transmission is broken up, usually on the receiver end. On your end you probably will not hear the ring when calling out, but the person end will sound okay to you.

 

There have been occasions where the system works just great, but it is not reliable.

 

Send me a personal message with your contact information (phone number/email) and I can be more specific on the issues.

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Re: Voip over Hub

Occasional Advisor
ggoheen
Posts: 7
Registered: ‎04-28-2011

Hi,

I have been getting similar problems running a VoIP application on the Rogers Hub 3G10WVR2.  Receives voice fine but the other end often hears a very choppy voice.  Sometimes it sounds fine but varies considerably in quality.

 

Do you know if  there is any known solution to this problem?

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Re: Voip over Hub

Frequent Advisor
victor1242
Posts: 32
Registered: ‎09-29-2010

Does not appear to be. I have done a lot of digging and tests. The issue is with the charecteristics of wireless internet. While providing internet, it is not the same as a land line (DSL) connection. Unfortunately there is latency, which is variable. So sometimes it will almost work, but it is unreliable. The equipment (freephoneline) works great on DSL.

 

I have paid for the equipment and it is sitting on the shelf.

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Re: Voip over Hub

Visitor
Niloc
Posts: 2
Registered: ‎04-15-2011

Seems I answered my own question before I checked back.

 

Asked Rogers about opening some ports and although they would not tell me how the missing menu items on the hub appeared and was able to figure it out myself.

 

Found if reception was very good ATA seems to work acceptable ---- as good as Skype anyway.

 

So we will see over time

 

If Rogers was not so expensive with the phone line option (had not upped the price)  probably would have just gone with that but paying a BELL type price does not make sense unless you just can't get copper.

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