Have read a number of posts regarding the cost of using the hub, and there seems to be some confusion here.
I'm a brand new user - still trying to make this thing work - and here are the prices as quoted by Rogers on January 29th. This is with a phone line by the way, which adds $5.
First 3 gigs, $50. 5 gigs $60. 10 gigs $75. 15 gigs $95. $10 a gig after that with a $100 cap on the "overage". In other words, 25 gigs will run you $195, plus whatever other fees Rogers might try to charge. I see they would like $2.35 to help cover some sort of government fees, although they are not required to collect this amount. Then they are asking $5 a month extra if I don't want a 24 month contract - this after an email stating the hub would cost ZERO $. It is replacing my old modem (that I paid for) but which will become useless as of March 1st, 2012.
Now I don't know if there is some technical reason that Rogers would need to charge this much, but it is far higher than the old modem which worked just fine at $50 a month for unlimited use.
The young lady at Rogers who I spoke with just looking for information told me that it was "about double" the cost of the modem on the Inukshuk system. If you work it out on a per gig basis, that is not so.
The first 3 gigs are $45 (no phone) so $15 a gig. The cheapest is at 15 gigs $90 (no phone) so $6 a gig.
What I cannot wrap my head around is charging $10 a gig over that, when the average at 15 gigs is $6. Why on earth does it need to climb another $4 a gig? Surely it should go down the higher you go, not up. In fact, it costs $20 for 5 gigs going between 10 and 15, so why not an additional $4 a gig over 15?
If you consider that you may have been able to use 25 or 30 gigs before for $50, that's $2 a gig or less. So this is a minimum of 300% higher in one fell swoop.
Unfortunately, there are many rural customers who are on the old Inukshuk system and we have been given no choice by Rogers but to use this Hub. It might not be so bad, but the hub has no range at all compared to the old modem. So, not only is our equipment - that we paid for - of no value any longer, but it appears from what I am reading that there will be an additional expense for a suitable antenna.
Yes, Rogers are giving us the hub as a replacement as long as it is ordered directly from them. Go to a dealer and it will cost you $150.
I am currently being assisted by a good member here, Skinorth, who is helping me navigate this minefield.
One thing I have not been able to determine, is just what the average, or normal use is for folks on this hub. Most of us old age pensioners are not able to simply cough up another $30 $40 $50 a month or whatever it might be.
If any of you have been on the hub for awhile, could you let us know what your usage is? Obviously I'm not a gamer, nor do I watch movies over the web, but I do like to watch the odd Youtube music video.
And what speeds do you get? My speeds have been very low between 100 kbps and 195 kbps. I expect that a good antenna may fix this issue.
As an aside, I did some research into internet costs across Canada, and it appears that this hub is by far the most expensive way to use the web. For example, a friend in Nova Scotia gets unlimited high speed for $50. She paid $100 for the installation of the Yagi antenna and booster and she connects via a cell tower about 10 kms away. There are other providers that go down as low as $25, but I do not know how reliable that may be. Many fall into the $30 to $45 range either for 25 gigs or unlimited.
I have had the hub (Ericsson W35) for over 2 years. I never use over 3 gb so this hub is OK for my usage. No doubt it is pricey but this is my only option at the present time as I live out in the country. I never get the speeds they advertise it for and I get frequent disconnects at certain times of the day. I am waiting for them to put up a tower that is nearer to where I live to see if service will improve. Preparations have been made for the tower in a field not far from me but the tower is not up yet. I do not pay for phone use only for wireless internet.
Thanks for the reply.
Do you know about how far you are from your present tower?
Like yourself, I doubt that I will need the phone service with this hub, as just yesterday I updated my cell phone. Our telephone (cell) service has always been very good.
If I can keep my usage below 3 gigs, that will be fine for me.
I am not quite sure how far I am. I would say it is about 10-20 kilometres. The new tower is going up about 5-10 kilometres away. That's why I hope to see service improvements! If not I will be investigating other options at that time. I do like the way my hub works when its connections are good. Right now things are going pretty good!
Using W35 Ericson and I average 10 G each month. I'm still on the fee structure from 2 yrs ago and the minute Rogers ups my fees to the newest ones I'm gone. Speeds vary. In the morning - 500AM speeds down are 5Mbps to 5.5 Mbps. As the day wears on they drop about 1Mbps each hour and sit around 1.5Mbps all day long. Tonight at 830pm they are hovering around 1Mbps down. Overall the speeds are good for the surfing I do. I also don't watch movies, or download torrents and like you the odd YouTube. Voip works well with this system if your thinking of using it. As far as understanding what and why Rogers price the way they do forget it. You will only get a headache.
Thanks again Lame.
Hmmm...so you could well be quite a bit further away from the tower than I am. The one advantage here is that slightly more than 1/2 the distance is over water, so no inteference. And the rest is over low rolling hills, perhaps 150 feet high at most.
Thanks Eddy...well you have really good speeds compared to here. I take it that you must be close to a tower in that case. Do you have any sort of a booster or extra antenna?
Dare I ask what rates Rogers are charging you now, I wasn't even aware that they had other rates in effect. Of course, I've only just got this thing so I wouldn't be aware of any previous rates.
it is my impression that Rogers can be extremely flexible on rates. But you have to push them. Just take a look at the following URL:
That particular website has lots of other info and related stuff as well.
Technically speaking, there are posted prices, and then there are the real prices. And, as I heard a really great and wonderful lecturer, Dave Burgoyne, from the business school at UWO, once declare: "all pricing posted by large corporations is arrived at by negotiation. And anything arrived at by negotiation is subject to change by negotiation!" So, take that to heart!
There appears to be a subculture devoted to the art of dealing with Canadian cellular/wireless companies. It verges on fanaticism or religious fervour, in my opinion.
In general pricing seems to be all over the map and flexibility on pricing is the result of competitive situations. Apparently you have to know how to play the system. For sure, playing the system is the only thing that is going to keep Rogers honest (oxymoron alert!!!!).
I'm about 8 km away from the nearest tower and I use a Wilson antenna. The antenna does nothing more than lock in a constant signal. It does not and will not increase internet speeds.
Good morning eddy, thanks for your comment.
I am currently engaged in a long series of informational comments on "Whirlpool", an Australian broadband site.
From what I understand thus far, a good antenna will increase the dB rating, which is supposed to increase the speed. They have a chart available which shows what to expect from such an increase. Now I don't know how to read the dB rating yet, so I will be asking Rogers tech later today how I might do that.
Reliability is the important thing I suppose, but you also need enough speed that the internet will at least function. As I get more information from them I will be happy to share what I find out.
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