I have recently purchased this rocket hub, and although I am extremely pleased with the internet serviced when wired directly into the hub, the wireless portion of the hub is horrible. It shows up sometimes in my list of wireless networks that are available, sometimes not. It says that I have full bars, and connected, however I have no internet access. It disconnects frequently and frequently I have trouble connecting to the hub. I have tried this on several computers, just in before you tell me it's a problem with my computer, and I have also called the hub technical support, which were supposed to phone me back in the evening to see if the problem re-occurred, however no phone call was every received. I am fed-up with the horrible wireless service and support from this device.
Scratch that, I now get disconnected frequently while wired directly into the device, even with full service and 3g.
It looks like you're running into the same hting I am with my Rocket Hub. The problem isn't the device. I have been noticing that the netwrk itself is degraded today and has actually been out on occasion over the last few weeks. I have contacted Rogers directly and they have confirmed that there were network outages when I was having problems with my internet connection. Today, as a matter of fact, the service is sitting at a 2g level and providing severely degraded performance.
It's unfortunate that Rogers doesn't provide a service that allows their clients to check the network availability and identify when there are degraded services or outages for a particular area.
Thanks for helping out Chris.
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