Internet

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
Reply

New Rogers Gateway: Hitron CDE-30364

[ Edited ]
I'm a Senior Advisor
Posts: 847

New Rogers Gateway: Hitron CDE-30364

[ Edited ]

Though only available in selected markets right now, it appears that Rogers is introducing a new modem - the Hitron CDE-30364.

 

Hitron Modem

 

This is yet another gateway modem. Will be interesting to hear reactions from those who get it. Will it be another gateway with poor wireless range and dropped connections or will it be an improvement over the SMC and CISCO gateways? And why will Rogers not give customers what they want - a decent stand alone D3 modem?

 

 

***edited labels***

Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 24,512

Re: New Rogers Gateway: Hitron CDE-30364

Hmm interesting. I would like to see the reviews before i sign up or get another one. I would love if Rogers ever got the stand alone D3 modem but it wont happen sadly.


Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 12,503

Re: New Rogers Gateway: Hitron CDE-30364

I can see some reasoning behind the IDEA of the gateway. Most users just want basic plug and go, and a gateway does that, no extra hardware.

But agreed, they do need a better/more reliable one for that concept to work. Maybe this one will be that? We can hope.

Also agreed, while not the standard one they give out, they should have a stand alone d3 as an option, at least.


Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 12,503

Re: New Rogers Gateway: Hitron CDE-30364

Any idea what area, etc those are in IHR? Like which city/zone. Etc.


Re: New Rogers Gateway: Hitron CDE-30364

I'm a Senior Advisor
Posts: 847

Re: New Rogers Gateway: Hitron CDE-30364

Agreed Meowmix. Before I would commit to this modem, I would like to see some reviews.

 

Gdkiity - I agree with you 100%. The gateway is a great concept, but it has to work. There is no point whatsoever if the wireless component is so poor that it must be disabled and you then have to attach your own router. It defeats the purpose of the gateway. As for what areas they are being rolled out in, everything I know can be found here:

 

http://www.dslreports.com/forum/r27425635-Rogers-NEW-Ultimate-150-10-With-Hitron

 

No mention of specific areas that I can see.

Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 12,503

Re: New Rogers Gateway: Hitron CDE-30364

Interesting.

When I have some time on the weekend, I may give em a shout. Apparently some areas you can enable 10up already (though not sure if it's only on certain grade plans).

I am guessing some zones that can do that, may be able to get this modem as well? If I am able to, I am willing to be a guenea pig for it. (I run a setup with a 3rd party router, but not bridged, so easy to change if it's crappy like the others.)


Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 2,131

Re: New Rogers Gateway: Hitron CDE-30364

I personally never never experienced any majour signal issues with the gateways they have right now.  The first thing I did when I got mine was to log into it and change the default wireless channel.  You don't know how many people in my neighbourhood are using that channel, like maybe 15 routers, so your guarenteed to get signal problems.

 

Once I found a clear channel, the problems with the gateway routers went away. The reason for the problem? majority of customers just plug it in and go, they dont setup the wireless security, they dont change the wireless channel, etc.



Re: New Rogers Gateway: Hitron CDE-30364

I'm a Senior Advisor
Posts: 1,299

Re: New Rogers Gateway: Hitron CDE-30364

Nothing like some good gadget pr0n, I'd also like to hear the reviews. I have the cisco in bridge mode and have no issues but if I can get faster upload speed for free then why not..

Re: New Rogers Gateway: Hitron CDE-30364

[ Edited ]
I'm a Senior Advisor
Posts: 847

Re: New Rogers Gateway: Hitron CDE-30364

[ Edited ]

@Pauly

You're guaranteed to get signal problems with the gateway modems because the router component does not function the way it is supposed to - plain and simple. There are numerous discussion boards where people complain about these issues - not only here, but on other forums like DSL Reports and Digital Forums. The D3 gateways suffer from both poor range and dropped connections. To solve these issues, customers are putting the D3s into bridge mode and using their own routers. If it was a simple matter of changing the channel and your problems would be solved, there would not be nearly as many complaints. The older D2 modems hooked up with your own router never had so many problems and I have never had to change the channel. It is interesting to note that you have previously posted that you wanted nothing to do with a D3 modem because there were in fact so many complaints. Funny that you now have one!

 

 

Re: New Rogers Gateway: Hitron CDE-30364

Resident Expert
Posts: 12,503

Re: New Rogers Gateway: Hitron CDE-30364

The cisco, the ROUTER does work fine... its the wireless thats flakey.. and causes the bad signal and drops.

I can confirm, that with just using the WIRED portion of the cisco, as a router, has no droped connections.  I play online games, where drops like that would easily disconect me.  I have never been dropped since i received it.



What's New!
COPA AMERICA 2016
June 3rd - June 26th, 2016
Full Details and Schedule
 
Group Matches
Super Sports Pak: 461 | 462
Price: $36.95/month*

* requires minimum 4 month subscription

 
Playoffs
Sportsnet PPV: 348 HD | 250 SD
Price: $9.99 - $19.99/game

The COPA AMERICA CENTENARIO, which is being contested in the United States for the first time, celebrates the tournament’s first 100 years and features 16 national teams from the Americas, with Argentina, Brazil, Mexico and the United States the top-seeded teams in each group.