Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Reply
Accepted Solution

Firmware

[ Edited ]
I'm a Regular
Posts: 87

Can anyone tell me where to get firmware update for the Cisco DPC3825 DOCSIS 3.0 Gateway and please don't tell me on cisco site because I know that but couldn't find it on there?  I hope someone could because not even the people who work at Cisco couldn't tell me.     :smileylol:

 

Also I just recently upgraded to higher speeds 28mbps, I had a Motorola SB5100 modem I am getting faster speeds now with the Cisco modem but higher ping with Cisco.

 

Here I'll show you.    Motorola SB5100 ------->  https://www.speedtest.net/result/2016656516.png

                                     Cisco DPC 3825 --------> http://www.speedtest.net/result/2025734966.png

 

I'm know expert clearly but I would think with my new upgrade in speeds I should be getting lower ping not higher then my old 10mbps speeds.

 

 

***edited labels***

Re: Firmware

Moderator
Posts: 1,087

Hello Jayzino,

 

As the modem are managed by Rogers any firmware updates will automatically be pushed to the modem when they become available.

 

Thanks,

 

RogersAndrewNP

Click to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!


Remember to check out:
OS Upgrade Schedule
Wireless Network Upgrades
The Lounge
Rogers Resident Experts
Topic Stats
  • 1 reply
  • 4559 views
  • 1 Like
  • 2 in conversation