Can anyone tell me where to get firmware update for the Cisco DPC3825 DOCSIS 3.0 Gateway and please don't tell me on cisco site because I know that but couldn't find it on there? I hope someone could because not even the people who work at Cisco couldn't tell me.
Also I just recently upgraded to higher speeds 28mbps, I had a Motorola SB5100 modem I am getting faster speeds now with the Cisco modem but higher ping with Cisco.
Here I'll show you. Motorola SB5100 -------> https://www.speedtest.net/result/2016656516.png
Cisco DPC 3825 --------> http://www.speedtest.net/result/2025734966.png
I'm know expert clearly but I would think with my new upgrade in speeds I should be getting lower ping not higher then my old 10mbps speeds.
Solved! Go to Solution.
As the modem are managed by Rogers any firmware updates will automatically be pushed to the modem when they become available.
And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!
Remember to check out:
OS Upgrade Schedule
Wireless Network Upgrades
Rogers Resident Experts