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When does monthly usage begin?

Occasional Visitor
rocknroll
Posts: 2
Registered: ‎01-02-2012
Hey folks Does the monthly usage amount (ie. 60GB/month, etc) start fresh on the first of each month? Or is it a date within the month, for example the date your service started, or whatever. Thanks in advance.
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Re: When does monthly usage begin?

Diamond Master I
Meowmix
Posts: 9,609
Registered: ‎01-09-2011
Mine starts the day my service started. This is also what others have said as well. Mine resets every 8th of each month.
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Re: When does monthly usage begin?

Occasional Visitor
rocknroll
Posts: 2
Registered: ‎01-02-2012
Ah, thanks. That was fast! :smileyhappy:
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Re: When does monthly usage begin?

Diamond Master I
Meowmix
Posts: 9,609
Registered: ‎01-09-2011
You're Welcome :smileyhappy:. Always here to help :smileyhappy:
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Re: When does monthly usage begin?

Regular Advisor
MichelR
Posts: 116
Registered: ‎07-08-2011

Odd.  My service started on the 22nd and my usage has always reset on the 1st of the month.

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Re: When does monthly usage begin?

Occasional Visitor
Lems_555
Posts: 2
Registered: ‎01-06-2012

Hello 

 

I know the date it starts and ends, but what about the time. (e.g. 60GB from Dec 6 to Jan 5.) The new 60GB should start Jan 6, but at what time?

 

Regards

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Re: When does monthly usage begin?

Diamond Veteran
Pauly
Posts: 1,726
Registered: ‎10-24-2010
probaly 12:00 am or 12:01 am, its pretty obvious
I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a Thumbs Up
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Re: When does monthly usage begin?

Diamond Master I
Meowmix
Posts: 9,609
Registered: ‎01-09-2011
Like Pauly said BUT Rogers updates its systems around 2-6am so really they could ALSO start it at any of those times.
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Re: When does monthly usage begin?

Occasional Visitor
Lems_555
Posts: 2
Registered: ‎01-06-2012

Twelve hours after your suggested switch over (12:00 am)  and the timer has not reset as yet.  Makes using the internet pretty inconvenient if you are close to your limit and don't want to go over.

 

 

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Re: When does monthly usage begin?

Diamond Master I
Meowmix
Posts: 9,609
Registered: ‎01-09-2011
Rogers is known not to reset the timers on time. This is a Canada wide issue with Rogers. The accounts never get reset they way they are supposed to so this is why people go over. Rogers needs to fix this.
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