I have a friend with the @rogers.com domain name. I wanted to help her to change her email password, but the help and support pages don't have it. I tried to create an address, but that domain name's not available. I created a yahoo account, and here I am. Honestly, what kind of isp delivers this kind of assistance - fend for yourself?
What are the steps, in detail, in changing an email password?
She is not tech savvy, we live in different cities, and I can't use remote access.
can you go to http://webmail.rogers.com and try signing in? your @rogers.com address is treated just like a yahoo.ca address. It is my understanding that you can go into options and account and change your password there just like a yahoo account. Have you tried this yet? please share your success with us.
You can sign in directly to www.rogershelp.ca/reset with your current password and the next page will allow you to change the password
I am a Rogers employee, but my comments are my own and do not necessarily represent the views of Rogers or its affiliates. Je suis un(e) employé(e) de Rogers mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue de Rogers ou d’une société de son groupe.