Internet

[mouse]

is anyone else out there experirncing trouble actually accessing call manager????

[Fishcanada]

I would love to figuar this out because I'm paying for call manager and I can't find it

[princed2]

hi, I can't either.  any solutions?

[Hooter]

This link usually works for me!

https://www.rogers.com/web/OnlineManager.portal

[angelais23]

I am completely frustrated myself.  If you look at in the search menu, it says it is easy..Just click here....

Then it redirects you to an overview page, which is supposed to give you the option to "sign in" which I already was///

then you choose Manage your Wireless Essentials...which is no where to be found on the page....

I finally gave up and called in, the lady was unable to tell me what was wrong, and told me to try again in 24 hours and if it didn't work then call in again.... The website is very poor quality and the live person was completely uninformed, nice but unhelpful and honestly pretty difficult too understand. Guess I will just have to try again in 24 hours

Good Luck to everyone else!

You would think being a forum on their website they would have a techie reviewing the comments to try and help out!

[fdsf]

Had this issue...with chrome...the solution was to use IE.  I find some sites just need IE.

[valeriej]

I have also been experiencing the same problem with not being able to access the Call Manager feature on the Rogers website.  This has been going on since the beginning of November.  This is seriously becoming frustrating.  I have called the Rogers 1-888 line, I have tried the chat live support and nobody is able to help.  I was then directed to another chat live supporrt site and am usually between the 80th or 123rd person in queue waiting for help - this is totally unreasonable.  I even tried downloading the next version of Internet Explorer and that did not work either.  Are there others out there that are still experiencing this issue???  I just want a solution and Rogers can't seem to help me.

[kms]

I was having the same problem. Here's what I did that fixed it: go to "tools", "internet options", "advanced", and under the security settings make sure SSL 2.0, SSL 3.0, and TLS 1.0 are ticked. Then it will work.

[ten-four]

Thanks KMS...this solution works for me and IE 8!

[paul87]

Sign in to rogers.com, your personal account. Next click on the Overview tab. From there select your phone number so that your features populate, next you should see something that says manage my call manager.

Paul