Internet

[xplornetsucks]

There's no way that would account for a difference of multiple gigabytes.

Are you sure... Rogers is not very forthcoming in HOW it measures our usage, nor is there any government regulation that GUARANTEES what we get billed for is what we use... you know like when you buy a litre of GAS,  you get a litre of gas..

Why Cant Rogers and other ISPs be regulated like gas pumps... they have created internet caps on our billing... hoping we will be DL over, with their or anyone elses video content... they dont care about speeds anymore its just "HOW MUCH".. that is why its not a big fuss for net flix.. as long as we go over our "CAPS" they get paid!

[MichelR]

Gas pumps are regulated, but that hasn't stopped some stations from rigging their pumps anyway. And you don't get a litre of gas: You get roughly a litre of gas.  It's not perfect for various reasons.  But let's just say that a well-working, non-rigged pump will get you close enough that it's nothing to worry about (plus it can even go in your favour.)

I follow my usage daily. SO FAR (note emphasis), it's pretty much what I expect - I have yet to run into a bad surprise.

Your computer doesn't upload that much unless you're actually uploading files.  Gaming will upload more than regular browsing, e-mail etc... but it's likely in the megabytes, not gigabytes.  So your theory about the reason for the original poster's usage discrepancy doesn't hold.

[Killerdragon]

I consider it bad enough, that no one told me about their stupid meter until this month, when we been going over every month for the max 50 bucks since we got the net installed lol... But counting dropped packets seems to be the only possible way that I can think of for there to be such a large difference in the meter metering my modem, and the meter on roger's end. And that is some bad mojo.... We are looking into smaller local companies now, if we can find one with a better deal, we are using them. We are no longer under contract with rogers thank god.

[xplornetsucks]

To Michel... my friend works for a company that sells gas pumps, and yes they can be "rigged", but like your Hydro meter , they have a seal that indicates when they have been tampered with. In fact there was a recent scandal about some gas stations rigging their pumps in the news... a week later measuremnt Canada was at my friends workplace inspecting all their equipment, testing and calibrating devices.. nice to see the government protecting us from fraud artists and thieves.. now if only ?

[ROGERSLOW]

I had Rogers Express from August 2008 up through this spring.   We never came near our internet caps.  Maintained a secure wireless connection, often changing the key and checking the routing table.  Never any issues of anyone stealing.   This year each month our usage went up more and more each month, we upgraded, once, it went over, so we upgraded again to Extreme Plus in June.  From then until now, we at least remained under the extreme plus cap, though speeds were not close to advertiesed, to be expected.  

Now that I'm paying twice as much for the same so so service, I have a new issue, constant download speeds of 1 meg down nearly all waking hours of the day for 2 weeks.  Numerous calls and service tickets with Rogers, they still blame my 2 computers wired directly to the Rogers modem/router, dozens of trace routes, never any latency on first 5 hops out.  Often timing out on 6th hop.  Rogers is driving me crazy.  It's a catch 22, open ticket, they come out, maybe maint comes back, ticket closed, you call back, and they want to start all over again as if you have all the time in the world to fix or deal with Rogers network problems.  

[Killerdragon]

Yeah no **bleep**, I am about to start sending rogers a bill for all the **bleep** time I have to waste..... The closest rogers store is like an hour and a half away, I went there to get the modem when I upgraded to extreme. Had to go to 3 different stores to find it. I get it home, call to upgrade, and it turned out the store gave us the wrong frikken one! Had to wait for a tech to come and install this POS one we have now. When I got some time I am gonna try turning it into a regular modem and using my cisco router again, the wireless blows. I figured something else out too. The net meter I have been using directly monitors all the data that comes through my network card, so it has to be doing something fishy to get their crazy high usage numbers.... Canada needs to really open the market up for competition, the big companies have gotten way too content and cocky. That will change once we have some viable options, you can bet you **bleep** their customer service will pick up then.

[xplornetsucks]

you may want to inquire why your DNS server dosent work.... NO DNS = no internet... over billed well if computer keeps asking for info... andit takes 3 times to get it ... you get charged.. think of the crazy billing of a phone call... rogers is charging you when you pick up the phone and dial....NOT when you get connected..

[kevinf2010]

I appreciate where you are coming from, however, you have to also realize that if everyone was offered unlimited data, the network would be bogged down and clogged and your speed would be reduced, and you probably would not be happy with how fast your able to play your games. The reason why some DSL companies (internet through the PHONE line) offer unlimited data is because they know that their speeds are slower by default, so that most people who want to do heavy downloading will just get frustrated because of the speed. Instead of a dedicated cable line with Rogers, with DSL you are going through a telephone line.

There's a reason why companies like WIND Mobile that offer unlimited data, cap your usage at 5GB before reducing you to 512kbps.

However, I can tell you that INTERNET for ROGERS is going to be a MAJOR thing in 2012. The major focus in 2012 is internet since it is such a major demand for customers.

I am a Rogers employee, but my comments are my own and do not necessarily represent the views of Rogers or its affiliates. Je suis un(e) employé(e) de Rogers mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue de Rogers ou d’une société de son groupe.

[Killerdragon]

well today i decided to try out disabling the stupid internal router, and use my own. Direct connection speed test went from 20 mbps to almost 50 mbps, and my wireless went from under 1 mbps to around 10 mbps. I tried to retest my ping to see how much the dropped packets improved, but it is now blocked as an attack site in firefox and chrome I suspect since the speed improved so much by using my old cicso router, that the packet drop decreased significantly as well.

[Killerdragon]

Ok so yesterday I downloaded ~10 gigs, both my computer and rogers meter are showing about the same usage. So, if you use one of the routers rogers provides, you might be getting ripped off being charged for lost packets caused by their wireless routers. All has been going pretty well since I disabled the built in router, and started using my own.