I agree. It's frustrating to customers when both here and on the phone Rogers tech staff say it's fixed when it's not. Jabba is correct. Being able to surf is not the same as the problem being fixed. Even changing to an open DNS did not solve the incrediblly slow page loads, gaming issues with ping, and lag. It's fine this morning. Let's hope it stays that way.
I'm new here, but notice that posts are not time stamped, so I don't know when this was first commented on yesterday, the 29th Sept. Our service here in BWV Toronto, was down a lot after about 5.30pm and for the rest of the evening. basically unuseable. same for others?
I'm on the express service. Normally I'm happy with speeds - 34-38Mbps/0.5Mbps. Last night was nothing like this.