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outgoing email

I've Been Here Awhile
maxthecat
Posts: 10
Registered: ‎08-04-2010

hi all:

 

can anyone help?

 

i have a iPhone 4 and am trying to setup my shaw mail on it

 

realize that i must use  rogers outgoing server and have set it up as

 

smtp.rogerswirelessdata.com:25

 

 

and have also tried it without :25 on end

 

keep getting message server is not responding

 

use my shaw mail id and password

ssl off

authentication set to password 

server port  25

 

 

any ideas would greatly be appreciated

 

thanks in advance

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Re: outgoing email; try a Shaw server

Resident Expert
skinorth
Posts: 842
Registered: ‎10-19-2010

@maxthecat:

 

I would be surprised if any Rogers mail server would respond to your request to send email on a Shaw account.  Your email account is registered with Shaw, and I think you should be going to a Shaw-specific smtp server.  The port is not the problem.

 

I did a quick check and Shaw seems to want you to connect to a server geographically close to you.  Try the following URL to find the nearest server, based on your location:

 

http://www.shaw.ca/Support/Internet/Email/Email-Setup/Use-Email-Client/

 

Only a Shaw server will know your username/password combination for authentication when you connect.  Rogers will not know that.

 

Hope this helps.

 

skinorth

 

I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
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Re: outgoing email; try a Shaw server

I've Been Here Awhile
maxthecat
Posts: 10
Registered: ‎08-04-2010

hi

 

i went to the rogers site and it said to use that for outgoing mail

 

tks

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Re: outgoing email; try a Shaw server

Former Moderator
RogersHemal
Posts: 132
Registered: ‎12-07-2010

Try using Port 587 on the Rogers outgoing server which is smtp.rogerswirelessdata.com.

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