Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Reply

outgoing email

[ Edited ]
I Plan to Stick Around
Posts: 10

hi all:

 

can anyone help?

 

i have a iPhone 4 and am trying to setup my shaw mail on it

 

realize that i must use  rogers outgoing server and have set it up as

 

smtp.rogerswirelessdata.com:25

 

 

and have also tried it without :25 on end

 

keep getting message server is not responding

 

use my shaw mail id and password

ssl off

authentication set to password 

server port  25

 

 

any ideas would greatly be appreciated

 

thanks in advance

 

 

***edited labels***

Re: outgoing email; try a Shaw server

I'm an Advisor
Posts: 842

@maxthecat:

 

I would be surprised if any Rogers mail server would respond to your request to send email on a Shaw account.  Your email account is registered with Shaw, and I think you should be going to a Shaw-specific smtp server.  The port is not the problem.

 

I did a quick check and Shaw seems to want you to connect to a server geographically close to you.  Try the following URL to find the nearest server, based on your location:

 

http://www.shaw.ca/Support/Internet/Email/Email-Setup/Use-Email-Client/

 

Only a Shaw server will know your username/password combination for authentication when you connect.  Rogers will not know that.

 

Hope this helps.

 

skinorth

 

Re: outgoing email; try a Shaw server

I Plan to Stick Around
Posts: 10

hi

 

i went to the rogers site and it said to use that for outgoing mail

 

tks

Re: outgoing email; try a Shaw server

Former Moderator
Posts: 132

Try using Port 587 on the Rogers outgoing server which is smtp.rogerswirelessdata.com.

Click on the thumbs up image to like a post or a fellow member of the community.



And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!
Topic Stats
  • 3 replies
  • 23020 views
  • 1 Like
  • 3 in conversation