Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 

outgoing email

[ Edited ]
I Plan to Stick Around
Posts: 10

outgoing email

[ Edited ]

hi all:


can anyone help?


i have a iPhone 4 and am trying to setup my shaw mail on it


realize that i must use  rogers outgoing server and have set it up as



and have also tried it without :25 on end


keep getting message server is not responding


use my shaw mail id and password

ssl off

authentication set to password 

server port  25



any ideas would greatly be appreciated


thanks in advance



***edited labels***

Re: outgoing email; try a Shaw server

I'm an Advisor
Posts: 842

Re: outgoing email; try a Shaw server



I would be surprised if any Rogers mail server would respond to your request to send email on a Shaw account.  Your email account is registered with Shaw, and I think you should be going to a Shaw-specific smtp server.  The port is not the problem.


I did a quick check and Shaw seems to want you to connect to a server geographically close to you.  Try the following URL to find the nearest server, based on your location:


Only a Shaw server will know your username/password combination for authentication when you connect.  Rogers will not know that.


Hope this helps.




Re: outgoing email; try a Shaw server

I Plan to Stick Around
Posts: 10

Re: outgoing email; try a Shaw server



i went to the rogers site and it said to use that for outgoing mail



Re: outgoing email; try a Shaw server

Retired Moderator
Posts: 132

Re: outgoing email; try a Shaw server

Try using Port 587 on the Rogers outgoing server which is

What's New!
WWE: Hell In A Cell
Sunday October 30, 2016
PPV Channels: 348 (HD) | 350 (SD)
Price: $54.99
WWE Network Channel: 512 | 398 (Atl)
Price: $11.99
Full Details

A demonic steel structure that shortens careers and settles rivalries. Don't miss Raw Superstars Kevin Owens, Chris Jericho, and more as they enter sports entertainment's most punishing prison! LIVE on Sportsnet PPV October 30th at 8pm EST. PPV event is $54.99 HD/SD or can be seen through the WWE Network on Rogers Cable which includes all PPV’s and thousands of hours of WWE Content for $11.99/mo. Call 1-888-ROGERS1 to order the WWE Network.


Topic Stats
  • 3 replies
  • 1 Like
  • 3 in conversation