Power still out in Southern Whitby, however some blocks are lit. at 12:30am, My section came on at 4:00 p,.m.
If you have a downed line, you need to contact rogers via phone/chat for this, and inform them... they wont know otherwise.
Due to volumes due to these outages, etc.. you may have to wait on the phone for a while.
As for timing? You will have to find out from them... all depends on how much damage/work they have to do in the area, etc.. number of other people effected.
Seemd to be about 3 days or so last i heard.. so better to call in sooner rather than later.
I know it sucks.. and not having the service.. but they are working to try and get as much fixed as they can.
(i am in an area that HASNT lost power at all, etc thank god.. and STILL saw probably 8 rogers trucks this am out there)
Its likely that the rogers techs that will be fixing these lines... will have to work THROUGH christmas, and miss being home with their families.