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Problems accessing HostPapa domains via Rogers services

‎07-09-2012 02:09 PM

CecilStreet
Occasional Collector
CecilStreet
Posts: 1
Registered: ‎07-09-2012

Hi there,

 

Hope someone can help.

 

What's wrong: Last week, my computer and iPhone stopped being able to download my emails from my website address. Both phone and internet are Rogers; website is hosted by HostPapa. As of Saturday, I can't access any domain related to HostPapa via Rogers.

 

What's right: I can access my webmail. I have confirmed that all of my email settings are correct. Tech help at Hostpapa thought perhaps my own IP address was blocked, but now reports that it isn't.

 

What's up? I think Rogers may be blocking HostPapa for some reason. How do I get this fixed?

 

Thanks, in advance, for your help.

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Re: Problems accessing HostPapa domains via Rogers services

‎07-17-2012 10:48 AM

Moderator
Moderator
RogersAndrewNP
Posts: 664
Registered: ‎08-18-2011

Hello CecilStreet,

 

I have tried and had no issue accessing HostPapa. If you would like to send me a PM with the site you are having issues with I will see how I can help.

 

Thanks,

 

RogersAndrewNP

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