Internet

[killerpat2]

Recently I tried to upgrade my interent service through Roger's online website, but I received an error message. Is the service temporarily down, or do I have to call up to change my internet?

[RogersDarrell]

Hi killerpat2,

Were you able to make the changes you required?

RogersDarrell

[killerpat2]

Nope, I tried going back to the page for the past couple of days, but I keep getting the same error message.

[choch]

I tried the same page and couldn't get it to work either. I wanted to upgrade my Internet tier but the site tells me that Internet is not yet available in my area. Weird because I pay insane prices to Rogers every month for Internet that apparently isn't ready in my area. Don't put broken links on your site Rogers.

[hopkins2005]

I was having the same problem but managed to get through to the selection page two days ago. It should be working now. However this has led me to a new problem:

I managed to upgrade my service from Express to Extreme and I got a confirmation email and all the usual stuff from Rogers saying it was successful, but it has been two days now and it has yet to update on MyRogers that I have Extreme instead of Express. How long does it usually take for this to update?