From 10am-3am I get speeds ranging from 1mbps to 4mbps. When I wake up in the morning I get my full 28mbps speeds. Contacted a live chat tech and they mentioned signal to my modem is showing as low. It's funny how I have to stream music on my phone's 3G connection because my home internet is too slow.
before looking around here further, only to realize that this appears to be a systemic problem in many metropolitan locations, and from the time range on the posts, it looks like Rogers isn't doing much to improve the situation. Not good.
Our family depends on our ability to use the internet effectively during the evening hours. Guess I'm going to have to start shopping plans from other providers who can actually deliver a consistent service level?
A shame, since I've had very good Internet service from Rogers for many years up until this problem began, and we've got a whole lot of services with them -- if I move one, I'll move them all to bundle on cost! I wonder how much business Rogers needs to lose before the lost revenue actually gets their attention? If the diversity of geopgraphic locations discussed in this forum thread is any indication, they have a very, very widespread infrastructure problem on their hands.
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