Internet

[RogersErin]

Why might I not be able to receive the service?

[RogersErin · Accepted solution]

1. As your modem's distance from the cell site increases, the signal strength decreases. If you are located too far away from the base station may have difficulty receiving a signal. While there may be cell sites in your coverage area, it's possible some locations are simply too far away to receive a strong signal.

2. Certain types of structures and building materials can prevent signals from penetrating to the interior. Windows help to allow the signal into a room.

3. Location within the structure can either help or impede reception. Connecting the Portable Internet modem to a PC in a room with windows and/or on a higher floor has a better chance of receiving service.

[bobwrightsweb]

My portable service which worked fine for 3 years now sucks beyond belief. no matter where I put it it barely works, dial up would be better than this. why the sudden loss of connectivity. Like I said worked fine for years so what? Live in Central Victoria so don't give me out of range crap. think this is end for me as trying to find support is useless

[Chris]

Maybe your experiencing a hardware failure? Those things get hot and heat is the enemy of electronics..