I would like to switch from Rogers to Fido. Today I went to Fido to buy the new BB Z10 and make the switch from Rogers to Fido, the guy asked me if I called Rogers to tell them so, cause the guy told me by telling Rogers, the cancellation/switching fee will drop to 100$, otherwise it's 20$ per month (and I've got 10 months left). I called Rogers and they told me Fido will do everything for me. So my question is: Do I need to recall Rogers to tell them I want to switch or Fido should do it for me and it would be 100$ fee automatically? And if I need to call Rogers: is it Rogers customer service or a specific number?
I'm currently with Rogers on a 3 year plan, My plan ends August 11, 2014. I have a year left. I have the government plan, and I'm paying $35 in total (tax included)
I want to switch to Fido on their 2 year contract ($39 Smart Plan). I've read a couple other discussion threads about this, and some people are saying instead of paying $20 per month I have left on my contract, I can tell Rogers that I'm switching to Fido and the cancellation fee will be dropped to $100? Is this true?
What do I have to do? Please clarify the procedure, I don't really want to pay a lot to cancel and move to Fido.
Thanks in advance!
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