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Is Rogers going to explain the multiple 3G outages in the Calgary downtown core?

Frequent Visitor
Androidfann
Posts: 5
Registered: ‎09-01-2010

Ever since the March storm the 3G network has been very intermittent. Rogers has not explained the issue to any of its customers, no apologies, no updates , no nothing. I am a Rogers dealer in the downtown core. And I am sick of telling people to downgrade their services to 2G.

 

Can I please get an answer?

 

Thanks!!!

 

A happy Rogers customer but a frustrated Rogers dealer.

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Re: Is Rogers going to explain the multiple 3G outages in the Calgary downtown core?

Community Manager (Retired)
RogersErin
Posts: 690
Registered: ‎07-14-2010

Hi Androidfann,

 

I'll investigate and get back to you as soon as possible.

 

Thanks!

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Re: Is Rogers going to explain the multiple 3G outages in the Calgary downtown core?

Occasional Visitor
danbraniff
Posts: 2
Registered: ‎09-01-2010
What is going on?
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Re: Is Rogers going to explain the multiple 3G outages in the Calgary downtown core?

[ Edited ]
Occasional Visitor
lawplanet
Posts: 2
Registered: ‎09-01-2010

I would also like to know whats going on.

I actually thought it was my new iphone 4 acting up. I could not dial calls, could not access data, and even at a point my phone told me there was no service. The network for the past month have been very inconsistent and frustrating. but today even in downtown calgary, I couldn't make a call

 

i found another area where people were complaining of this as well:

 

http://www.howardforums.com/showthread.php/1671116-Rogers-3G-Edge-service-down-in-Calgary-Sep-1-11am...

 

it would be nice if rogers put something on their website to advise customers.

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