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Delayed text messages

Occasional Visitor
ekurb97
Posts: 1
Registered: ‎04-25-2011

I have a bold 9700 and for the past 2 days I am receiving text messages from people that sent them the day before.  People are also not receiving my replies until many hrs later.  Anyone know what is causing this or if there is a fix.

 

Thanks.

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Re: Delayed text messages

[ Edited ]
Former Moderator
RogersJonathan
Posts: 160
Registered: ‎09-24-2010

Hello grubber,

 

I suggest you contact our technical support. As the Technical support representative will be able to do more troubleshooting with you over the phone.  You can reach them by calling 1-866-931-3282. Please call from a landline or another number other then yours.

 

Please have all the number that your having issue sending SMS to, also try to find out what carrier theses numbers are from  and if there numbers were ported over to a new company. 

 

You can also try to attempt to turn off 3G to see if the issue is 3G related or 2G related

here are the steps (Options -> mobile network -> network mode-> set this to 2G only)

 

I hope this helps,

 

  

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