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How i can use my WiFi?

Advisor
MarcAndre
Posts: 22
Registered: ‎05-16-2012

Hello,

 

Having lost my phone recently Optimus 3D ...

I get a BlackBerry Blod 9700!

 

I am currently unable to surf the internet when I'm in WiFi The phone does not allow it! What should I do, should I pay an additional fee to allow me to use my own personal Wi-Fi network?

 

Regards,

Marc-André.

:smileywink:

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Re: How i can use my WiFi?

Moderator
RogersDarrell
Posts: 974
Registered: ‎08-18-2011

Hi MarcAndre,

 

Do you have a BB Data Plan on your account?

 

RogersDarrell

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Re: How i can use my WiFi?

Advisor
MarcAndre
Posts: 22
Registered: ‎05-16-2012

Hello,

 

Normally, yes ... I made ​​the change when I change phone.

The Wi-Fi option works only on the App Store but not via the BlackBerry browser.

 

Regards,

Marc-André

:smileywink:

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Re: How i can use my WiFi?

Diamond Veteran
Pauly
Posts: 1,726
Registered: ‎10-24-2010
try power cycling your phone.
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Re: How i can use my WiFi?

Advisor
MarcAndre
Posts: 22
Registered: ‎05-16-2012
I have already done this.
No results!
I already call the Client Service ...
No results!
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Re: How i can use my WiFi?

Diamond Veteran
Pauly
Posts: 1,726
Registered: ‎10-24-2010

Go to options, advanced, browser,  change default browser to hotspot browser.

 

mind you this only works if you have the wifi-tcp browser service book installed, if not re-send your service books. you can do this on rogers.blackberry.com or host routing table, re-send

I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a Thumbs Up
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