Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Reply

Data Add-on?????

[ Edited ]
I've Been Around
Posts: 1

I just added a $10/month Data Add-on but it's NOT working. Rogers charged me $10 and I still cannot connect to internet. 

I don't get it. Anyone who can explain? Thanks.

Re: Data Add-on?????

Resident Expert
Posts: 20,975
From what i know that Data add on does not work with any smartphone like the iPhone. I would call Rogers costumer support & speak to them. They will know.

From what i know you need to add the Data that supports for iPhones & smartphones.
-----------------------------------------------------------------------------------------
I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the if you like my posts.

Re: Data Add-on?????

I Plan to Stick Around
Posts: 18
I always thought that blackberry was the only one that needed special data (has to go thru a specific server)

Well, at least that is what I was told by customer rep, when I was inquiring about switching over from blackberry to iphone, she said that iPhone should work with any data..

Then again, reps always have conflicting advice

Re: Data Add-on?????

Resident Expert
Posts: 20,975
Nope iPhone's & any other smartphones can use the blackberry data you have. its the other way around tho. Blackberries CAN NOT use a regular smartphone data. It need BIS. ( blackberry internet service).

The add on he added might not be for a smartphone. It might only be for a normal phone.
-----------------------------------------------------------------------------------------
I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the if you like my posts.
Topic Stats
  • 3 replies
  • 618 views
  • 0 Likes
  • 3 in conversation