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Caller ID Name Display

Advisor
3rdparty
Posts: 18
Registered: ‎08-04-2010

I've seen a few iPhones that now have Caller ID with name display (similar to a landline with CID - these are not phonebook entries)

 

Mine still only just shows the number - I understand this is a new feature and am curious how to get it enabled for my account as I pay for an 'iPhone Value Pack w/ VVM'

 

Thanks!

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Re: Caller ID Name Display

Frequent Advisor
antifuse
Posts: 27
Registered: ‎08-04-2010

Caller ID Name Display is an addon, if I'm not mistaken.  Call customer service.  Or, I think you can actually add it online.

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Re: Caller ID Name Display

[ Edited ]
Advisor
Matter
Posts: 11
Registered: ‎08-04-2010

Caller ID is usually not included with any plan. You can log into My Rogers and try adding "Name Display" to your account. It costs 2 dollars a month and if it doesn't work you only get billed for what you use (a couple of cents!)

 

Aside from that, your phone might need a "carrier update."

 

I would note that getting caller ID by itself is not possible with Rogers. You have to get the Caller ID + Name Display.

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Re: Caller ID Name Display

Diamond Veteran
Chris
Posts: 1,226
Registered: ‎08-04-2010

I believe it is an add on that you pay more for. But one of the nice features of the iPhone is that if you have the person's name and number in your contacts just having number display the phone will automatically show the persons name. It will ever show multiple names if you have the same number programmed for multiple people. If you have a picture associated with the user in your contacts it will also show that picture.

I've been a tech geek ever since Atari. I'll try my best to pass along any knowledge I've picked up over the years that I think may help. Please click on the if you like my posts.
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Re: Caller ID Name Display

Occasional Advisor
UrbanBoy
Posts: 6
Registered: ‎08-04-2010

To answer your question, Name display is a feature you can get added on to your account however as of not Apple does not support Name display... You are welcome to call costumer service and add it on your account but it will not work.. I have heard that it "Some times" works on iphone.. my suggestion to you is to wait until apple has figured out a fix get it...

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Re: Caller ID Name Display

Occasional Visitor
Darin
Posts: 1
Registered: ‎08-07-2010
@UrbanBoy: I added Name Display to my plan in 2009. Since then, it has always worked great on my iPhone 3GS.
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Re: Caller ID Name Display

Advisor
3rdparty
Posts: 18
Registered: ‎08-04-2010

So after I added the Name Display option to my account, it worked on my iPhone 4.

 

Unfortunately, it no longer works on my iPhone 4S - however I've read that it does work on the iPhone 4 and 3GS running iOS5, so it may be an issue related to the iPhone 4S hardware.  This is disappointing - hopefully Apple & Rogers can fix this soon.

 

Further reading: http://www.howardforums.com/showthread.php/1737750-caller-id-with-name-display-not-working-on-iPhone...

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Re: Caller ID Name Display

Diamond Master I
Meowmix
Posts: 9,474
Registered: ‎01-09-2011
Yes its a known issue with iPhone 4S. If you read the Apple support forums you will see tons of people talking about it.

The next update should fix this as well. Apple thought they can pull a stunt with this iPhone but they already killed it with the battery issue & the name display issue.
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Re: Caller ID Name Display

[ Edited ]
Advisor
3rdparty
Posts: 18
Registered: ‎08-04-2010

According to users on Howard Forums, the iOS 5.0.1 beta2 still has this issue: http://www.howardforums.com/showthread.php/1737750-caller-id-with-name-display-not-working-on-iPhone...

Curious if its limited to Rogers/Fido, or if it's other carriers as well. Apparently Bell users aren't having the same problem.

If it was for ALL carriers, I suspect there would be more noise about this.

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Re: Caller ID Name Display

Diamond Veteran
Pauly
Posts: 1,705
Registered: ‎10-24-2010

As far as I know, Bellus users do not have any problems with it because their network does not have name display implemented.

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