03-27-2012
12:45 PM
- last edited on
09-11-2012
11:46 AM
by
RogersAndrewNP
Our phones are officially called the SGH-i727R. The AT&T version is SGH-i727. They are identical in terms of hardware. on AT&T it's called a Skyrocket.
Now that that is taken care of, there is a leaked ICS ROM for the Skyrocket out. It works but is laggy. They're working on that. What does this mean? By Saturday we could have an ICS ROM that works on our phones no problem. This will require you to root your phone. This isn't something that you should do if you do not feel confident in your ability to read.
**edited for content**
03-27-2012 12:51 PM - edited 03-27-2012 12:54 PM
Thanks for the heads up.
This can void the warranty tho & also can cause the hardware to fail ( in some cases it does this). Do this on your own risk & you can not blame anyone but your self if the phone damages in anyway.
Also remember you need to read the instructions & also do this if you know how to root a phone. Do not root the phone if you have NO knowledge of it.
Overall i might do this on my friends S2 LTE. Ill post how it goes once i do it later tomorrow OR sat.
03-27-2012 01:45 PM
Rooting your phone and flashing doesn't void your warranty. Your warranty is for hardware defects which isn't software related. Now if your phone ends up getting bricked, it's up to Rogers to fix it for you. When they're bricked it can usually be unbricked with a JTAG adapter which does void the warranty.
So if you just flash other roms onto your phone and the screen suddenly dies, or the memory no longer works, etc, you're covered. It's pretty hit and miss with bricked phones though.
03-27-2012 01:48 PM - edited 03-27-2012 01:52 PM
I know but also Rogers does not cover phones with different ROMS in them you know. Lets say you have a problem with your phone & you need to send it in, Once the Rogers tech reps see the different ROM, They will just ship it back to you due to different ROM in it. So it does void the warranty. Call & ask they will tell you the same. This is why they tell you to keep the Rogers rom instead. Because if anything happens to the phone while you have flashed the phone or rooted it, the warranty does not work. This is what i was told from over 13 tech support agents & Samsung Canada reps over the phone.
If the phone bricks while you add the rom or it bricks right after then you are done then. Rogers nor Samsung will replace it.
03-27-2012 02:50 PM
Well I would suggest those 13 techs you spoke to are incorrect. I have replaced about 5 Android phones with the standard Rogers warranty, all with custom ROMs. **bleep** one even had the AT&T boot screen. As long as the problem is hardware related and not software they will handle it. I have never had any problems nor have friends who have done the same thing.
03-27-2012 02:55 PM - edited 03-27-2012 03:07 PM
I believe they are not lying. Yes you could have done it, but it does not mean everyone that roots their phone will not void the warranty. They are actually saying the truth from what i am reading on over 25 pages threw google on every search i do. You should read this straight from Rogers...
"Why does “rooting” an Android device void its warranty?
Rooting is when you wipe your handset clean of its existing operating system and install a new version. The problem with rooting is that handset manufacturers install and customize the OS to work specifically with their device so clearing it may make some features and functionality not work correctly. Furthermore, all handsets sold by Rogers are verified to work on our network before giving them to customers. In turn, it’s impossible for us to troubleshoot or provide technical assistance on a device that is no longer in line with that verification. That, in a nutshell, is why rooting voids the warranty of Rogers-purchased devices."
http://redboard.rogers.com/2010/redboard%E2%80%99s
&
"One of the potential downsides to rooting is some phone makers consider it to be "modifying" the phone, which may void the warranty. However, if the phone is un-rooted before the user tries to use his or her warranty, there is no easy way for the warranty provider to know that the phone was previously rooted. The term "bricking" is used to describe a device which has had its software modified improperly to the point where it is no longer functionin"
http://en.wikipedia.org/wiki/Rooting_%28Android_OS
&
http://androidforums.com/a70-all-things-root/45808
03-27-2012 03:07 PM
Rooting doesn't mean flashing a new ROM. You can root your device and still have a Rogers ROM on it. Unfortunately none of those sources are Rogers policy. Rogers policy is found on Rogers.com or your bill. There are many instances when a new ROM will prevent the phone from functioning properly, and it's important to know that. If a ROM has a bad touchscreen driver, your screen wont work. If you don't have a Rogers ROM (rooted or not) It's very hard for the support to determine if the ROM is the problem or the hardware. If they are unable to, they will send it back. If they can prove there is a problem with the hardware, they will replace it.
Again, there is no official Rogers policy on rooting/flashing voiding your hardware.
03-27-2012 03:10 PM - edited 03-27-2012 03:19 PM
Point taken BUT Rogers has confirmed that it does tho threw Rogers RedBoard Forums.
"Rooting is when you wipe your handset clean of its existing operating system and install a new version. The problem with rooting is that handset manufacturers install and customize the OS to work specifically with their device so clearing it may make some features and functionality not work correctly. Furthermore, all handsets sold by Rogers are verified to work on our network before giving them to customers. In turn, it’s impossible for us to troubleshoot or provide technical assistance on a device that is no longer in line with that verification. That, in a nutshell, is why rooting voids the warranty of Rogers-purchased devices.""
So you are telling me those Rogers mods are lying?.... They are saying that if you root the phone, you will void the warranty. Straight from Rogers them selfs. So really i do not know who to believe seeing as the carrier wrote that & yet most people on google are saying it does..
Anyways seeing as i provided links & proof it does i will not agrue anymore. I have read others post on how it does not void the warranty but most people comment saying it does & then in fact it does right after they notice it. I Just want to let everyone know tho. Be carefull when rooting your device. Yes its amazing to root it with different ROMs but it comes with risks. Do it on your own RIsk. I love rooting phones i really do but i do not do it on phones i just bought from Rogers when it still has warranty.
03-27-2012 03:23 PM
03-27-2012 03:25 PM
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