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Re: Samsung Galaxy S2

Visitor
randyp
Posts: 4
Registered: ‎05-10-2012

I'm in downtown Victoria too and I've been having network connectivity problems all day. Well, since yesterday afternoon actually. Even though it says I've got 4 bars of 4G, I can't get anything. Texts are working but nothing else is connecting. Works fine when I switch to wifi but as soon as I leave the office, it's dead. I've turned network on and off, dropped down to GSM, cycvled the handset... There were brief moments when it looked like it was up, but nothing stable.

 

Rogers... Can you comment on issues in Victoria? I'm hoping it's a secret LTE installation messing things up. :smileytongue:

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Re: Samsung Galaxy S2

Regular Advisor
shortydm11
Posts: 104
Registered: ‎09-22-2011
I'm having problems here in Edmonton too. Internets taking forever to load or won't at all.I figure rogers is having network problems right now. When I switch to wifi everythings fine
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Re: Samsung Galaxy S2

Advisor
Ianski
Posts: 13
Registered: ‎11-23-2011

My understanding is that the "four bars" applies to the voice network service. The "4G" changes to "G" or even "E", when I'm in areas with poor service (such as the area around Duggan's Lake in Cobble Hill.) But today I've got the 4G, and the little green and orange arrows under it, but am unable to connect to anything. But perhaps it is a network problem and not my phone. I hope so and that they fix it soon.

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Re: Samsung Galaxy S2

Visitor
randyp
Posts: 4
Registered: ‎05-10-2012
Ah of course that's what the bars are. Silly me. Yeah, I get the 4G with the green (upload) and orange (download) arrows too when I switch over from wifi but after a minute or so the arrows peter out. I too hope they fix this soon.
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Re: Samsung Galaxy S2

Senior Member
miketfarrell
Posts: 3
Registered: ‎02-26-2012

Just remember meow sometimes the data on android phones works then stops, i found on some rare occasions its an authentication problem sometimes with the network... Your apn settings listed above work on most phones, however sometimes you need the username and password on some androids

 

I would use :

 

username: wapuser1

password: wap

 

its not a big deal but i have solved some issues with this information, call me picky, but i think the authentication on the network seems to recognize alot quicker with the username and password input in the apn

Mike F ,MCP, MCSE, CCP
WTS Senior Support SME
Rogers Wireless Canada
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Re: Samsung Galaxy S2

Senior Member
miketfarrell
Posts: 3
Registered: ‎02-26-2012

@ Ianski

 

Hi there

 

You do not have to create additional APN's for LTE phones they are backward compatible. However, remember that if your setup on an LTE plan and your not using LTE connection on the network, sometimes simply going into airplane mode for about 10 seconds and then reconnecting should allow you access. The LTE connectivity is a data only connection, the network detects your getting LTE, and sometimes you get only 1 bar, then go into your settings on the phone and change the network type from LTE/4g/3G/GSM to HSPA+ or HSPA and it should give you 4G without looking for the LTE network. If you want more info post a reply and i will give you some steps to configure it.

Mike F ,MCP, MCSE, CCP
WTS Senior Support SME
Rogers Wireless Canada
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Re: Samsung Galaxy S2

Regular Advisor
shortydm11
Posts: 104
Registered: ‎09-22-2011
I've had no further connection problems here in Edmonton today
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Re: Samsung Galaxy S2

Advisor
Ianski
Posts: 13
Registered: ‎11-23-2011

Thanks @miketfarrell it seems to be working properly now. I think what was making it quit working was using the code *#7465625# (dialed on the keypad) which according to www.cellunlocker.net, allows one to see the "personalizatiob" settings for the phone. This is supposed to verify whether the phone is correctly unlocked or not. (the spelling's intentional - apparently the Samsung programmers made a spelling mistake when they created the software for these phones.)

 

Anyways, when I put in that code in it shows the 'personalizatiob' menu, but then the data connection stops working until I restart the phone. I didn't do that for a couple of days and the phone worked perfectly. So I won't be doing that anymore! The phone is unlocked and that's good enough for me!

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Re: Samsung Galaxy S2

Visitor
randyp
Posts: 4
Registered: ‎05-10-2012
Things seemed to start working again for me in Victoria late Friday afternoon. Haven't had any more issues.
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Re: Samsung Galaxy S2

[ Edited ]
Occasional Visitor
LES2900
Posts: 1
Registered: ‎06-28-2012

I never experienced anythng like that. I had, once, almost ran out of memory on my Galaxy S because i had a lot widgets and apps running in the background. Another time I downloaded a few apps at once to try them out and one of them started to realy slow down the whole animations - I even had problems trying to change the lock screen walpaper with pics from Galery. Uninstalled ALL the apps and re-installed them one at the time and only the ones that were reliable.

 

I had my Galaxy S II for almost 2 weeks now and it works perfect! No slow downs, no freezing. And I never turn it off. I have a few apps and personaly I would suggest you look at "GO Launcher", "GO Power Master", GO Task Manager". The are one of the best out there and they realy do work well. Save battery power and manages the phone memory and a lot more usefull features.

 

There is a possibility that a downloaded app is messing with the phone. If you uninstall all the apps you downloaded and the phone still freezing up then its most likely something wrong with it. Exchange it.

 

Good luck 

 

 

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