In order to set up voice mail, you must have Voice mail added to your plan. If you already have it added, you can access it by holding down 1 on the keypad. It will start giving you instructions on how to set it up after.
if you press and hold 1 but it does not call voicemail or asks you to enter your voice mail number, stop, do not guess the voice mail number, do not enter your password when its asking for a phone number to dial, simply call customer care, and have them do a re-send to switch which will provision your sim card with the correct voicemail node your subscribed to in the subscriber data base record
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