Android

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
Reply

Galaxy S2 LTE melted while charging

[ Edited ]
I've Been Around
Posts: 1

Galaxy S2 LTE melted while charging

[ Edited ]

I was charging my phone last night, and it overheated to the point where the charging port completely melted. It now won't charge at all.

Anyone know if this is covered under warranty?

 

 

****Edited Labels****

Re: Galaxy S2 LTE melted while charging

Resident Expert
Posts: 26,237

Re: Galaxy S2 LTE melted while charging

Hello Vyro

Yes this is covered under the warranty. I would suggest going to a Rogers store and sending into repair. You will get the device back 2-5 weeks.

You can also call tech support and explain what is going on. They can send you out a replacement S2 LTE for $35. That cost is the shipping for them to ship the device and for you to ship them your device.


What's New!
World Cup of Hockey 2016
September 17th - October 1st, 2016
Full Details and Schedule

The World Cup of Hockey will take place from September 17th through October 1st in Toronto and will feature the top hockey players in the world playing for 6 national teams: Canada, USA, Russia, Czech Republic, Finland and Sweden and 2 unique teams: Team North America and Europe.

 

WWE: Clash of Champions
Sunday September 25th, 2016
LIVE:8:00 PM ET
PPV Channels: 348 (HD) | 350 (SD)
Price: $54.99
WWE Network Channel: 512 | 398 (Atl)
Price: $11.99
Full Details

In the first Raw exclusive pay-per-view of The New Era, every Raw championship is on the line at WWE Clash of Champions, WWE’s most golden event of the year! Find out which WWE Superstars will go down as Roman Reigns, Seth Rollins, Charlotte, Chris Jericho, Sasha Banks, and all your Raw favorites compete LIVE on Sportsnet PPV September 25 at 8pm EST. PPV event is $54.99 HD/SD or can be seen through the WWE Network on Rogers Cable which includes all PPV’s and thousands of hours of WWE Content for $11.99/mo. Call 1-888-ROGERS1 to order the WWE Network.

 

Topic Stats
  • 1 reply
  • 341 views
  • 0 Likes
  • 2 in conversation