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Galaxy S2 LTE melted while charging

I've Been Around
Vyro
Posts: 1
Registered: ‎10-26-2012
I was charging my phone last night, and it overheated to the point where the charging port completely melted. It now won't charge at all.

Anyone know if this is covered under warranty?
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Re: Galaxy S2 LTE melted while charging

Resident Expert
Meowmix
Posts: 16,072
Registered: ‎01-09-2011
Hello Vyro

Yes this is covered under the warranty. I would suggest going to a Rogers store and sending into repair. You will get the device back 2-5 weeks.

You can also call tech support and explain what is going on. They can send you out a replacement S2 LTE for $35. That cost is the shipping for them to ship the device and for you to ship them your device.
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