Français Rogers.com - Welcome
 
WIRELESS HOME PHONE CABLE TV INTERNET HOME MONITORING SUPPORT

Android

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply
Topic Options

Acer Liquid MT - does not turn on sometimes

‎07-18-2011 02:31 PM

carchrae
Occasional Collector
carchrae
Posts: 3
Registered: ‎07-18-2011

I have an Acer Liquid MT and it works great most of the time.  However, sometimes, I try and turn it on and nothing happens.  It seems like it has crashed or something.  If I remove the battery I can turn it on again.  


Does this happen to anyone else?  Any idea what might be causing this?  Could it be some application I installed (I've only installed about  2 or 3 apps)?

 

Should I return it since it is only a few months only.

 

Any ideas/fixes/suggestions appreciated.  

Message 1 of 3 (529 Views)
Reply
0 Likes
Please use plain text.
 

Re: Acer Liquid MT - does not turn on sometimes

‎07-21-2011 10:29 AM

Moderator
Moderator
RogersJean
Posts: 497
Registered: ‎07-21-2010

Hi carchrae,

 

This may be an issue with the OS. I recommend trying a master reset (everything will be erased) using the following:

 

Go to "Settings" > "Privacy" > "Factory data reset". Then click on "Reset phone" 

 

I suggest monitoring the device for at least 24 hours before restoring any apps or data. If the issue persists I suggest contacting our support at 1866-931-3282.

Click on the thumbs up image  to like a post or a fellow member of the community.


And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for.

Message 2 of 3 (512 Views)
Reply
Please use plain text.
 

Re: Acer Liquid MT - does not turn on sometimes

‎07-21-2011 10:35 AM

carchrae
Occasional Collector
carchrae
Posts: 3
Registered: ‎07-18-2011

 

Ok, that makes sense.  I'll try that and see if the problem goes away - then slowly install software again.

 

If the problem persists with nothing installed, then I guess I should bring it in to be repaired/replaced.

Message 3 of 3 (510 Views)
Reply
0 Likes
Please use plain text.
 
Welcome
Welcome to Rogers Community Forums! A place to discuss questions related to Rogers products and services. It's always a good idea to "ask a question" into search, the community may already have the answer.

New! Introducing a new feature: groups. Read more.

Useful Community Links:
Get Started Here
Community Guidelines
OS Upgrade Schedule
Tech Essentials: Ask an Expert
Rogers RevUp Archives
Nos forums communautaires
Most Liked Authors
User Kudos Count
3
2
1
1
1
View All
© 1995 - 2010 Rogers Communications