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Rogers Community Guidelines

Our goal is to give you a way to connect with other users for support related to our products and services.   While we have a Community Manager and Moderators, these forums are intended as a peer-to-peer community and, like any public forum, there ar...

RogersGina by Community Manager (Retired)
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  • 2 likes

Service Interruption

  You may currently have trouble using some of your services due to a damaged fibre caused by a vehicle accident. Our crews are on site making repairs. We'll share more information as it's available.    LocationDateEstimated Time of ResolutionAffecte...

Severe weather - service disruptions - December 22

Due to the severe weather, customers in parts of Ontario may be experiencing service disruptions currently affecting some wireless, home phone, internet and TV services. We apologize for any inconvenience this may cause. Teams are working alongside h...

Introducing: Likes Notification

Hi community,   I'd like to let you know about a neat little function that we've recently turned on in the community.   As you know, we're always encouraging you to "Click   to like a post or a fellow member of the community."   Now, when someone 'li...

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Introducing: CRTC Consultation

Hi community!   As you might have heard, there has been a lot of discussion around the future of television in Canada.  We're interested in hearing from you about what you want as a cable customer and we have created a special board in the community ...

New Community Manager

Hey everyone,   I'm RogersMargaret and I'm the new Community Manager!  I'm honoured to be taking the reigns over from RogersGina; I've got some big shoes to fill!    My role here is to support you and help make the community a fun and helpful place...

Introducing: Rogers Community Forum and Idea Box Ideas

Hey everyone,   Now that we have Idea Box up and running, I'm happy to announce that we are now accepting feedback about the community forums in Idea Box.    Previously, if you had feedback about the community forums, you could submit your idea/sugge...

Introducing: Rogers Idea Box

Hey everyone,   I wanted to take a moment to share a brand new initiative taking place in the Rogers Community Forum.  Today, we are introducing ROGERS™ Idea Box, a place where you can post new ideas and vote on and share ideas from other customers. ...

Introducing: groups

Today, we're introducing a new feature in the community called groups. And the very first group will be dedicated to feedback about Rogers online self-service options. Over the next few months we'll be asking you questions about: MyRogers, the MyAcco...

RogersGina by Community Manager (Retired)
  • 4078 Views
  • 2 replies
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Introducing: search before you post

Today we’re introducing a new feature in the community called “search before post”. Auto-search helps you narrow your search; possible matches will appear while you type the subject line of a new post. You can explore the auto-search suggestions in a...

RogersGina by Community Manager (Retired)
  • 3672 Views
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  • 4 likes

Happy two year anniversary community!

There have been lots of changes in the community since August 2011 when we celebrated our first year of the forums with a new look, mobile enhancement, and a contest.  In the last year we opened a bunch of new areas in the community based entirely on...

RogersGina by Community Manager (Retired)
  • 4095 Views
  • 4 replies
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October 18th: Rogers RevUp Mobile Wallet Event

Bring on your toughest technical questions for Mobile Wallet!   We’re bringing together two mobile payment experts to answer your digital security questions. This techy duo specializes in the field of mobile payment and mobile banking. Jeppe Dorff is...

RogersGina by Community Manager (Retired)
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Welcome to our second Community Solutions Contest!

Welcome to our second Community Solutions Contest!   We have a few cool prizes up for grabs this month. We’re giving away a pair of Beats by Dre headphones, a JAWBONE JAMBOX, and a Community Forums prize pack. More prizes than before so more people c...

RogersGina by Community Manager (Retired)
  • 3549 Views
  • 2 replies
  • 2 likes

Rogers Community Guidelines

Our goal is to give you a way to connect with other users for support related to our products and services.   While we have a Community Manager and Moderators, these forums are intended as a peer-to-peer community and, like any public forum, there ar...

RogersGina by Community Manager (Retired)
  • 9173 Views
  • 0 replies
  • 2 likes

Next Rogers RevUp is Tuesday, Feb 28 (Rogers One Number)

We're really excited to tell you about the next Rogers RevUp event. It's happening this Tuesday, February 28, 10am-1pm (EST).Tess Van Thielen from the Rogers One Number team will be joining us to answer questions about this exciting new product. Clic...

RogersGina by Community Manager (Retired)
  • 1735 Views
  • 0 replies
  • 1 likes

Introducing Rogers RevUp!

Rogers RevUp: an expert event brought to you by Rogers!   We're over-the-moon excited to tell you about Rogers RevUp! We created this series of events as a way to give you exactly what you want - insider access. Throughout the year, we'll bring you s...

RogersGina by Community Manager (Retired)
  • 2769 Views
  • 2 replies
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Welcome new mobile users

Welcome to the Rogers technical community, a place to discuss technical issues with your peers related to Rogers products and services. You can ask technical questions and get solutions, plus share your ideas and comments.   New to the community? Her...

RogersGina by Community Manager (Retired)
  • 2997 Views
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Tech Tips Contest!

Happy Anniversary Community!   The technical community is celebrating its first anniversary! And you’re invited to the party…   We’re giving away an HTC EVO™ 3D. Bet you’ve never seen your phone in 3D before. Shoot video and pics in 3D and watch the ...

RogersGina by Community Manager (Retired)
  • 11389 Views
  • 42 replies
  • 1 likes

Resolved! Your Evolution of Wireless

You’re invited to share your own “evolution of wireless” pictures.So dust off the photo album and get those pics scanned and uploaded!   I’ll kick it off with a photo from the Rogers archives. Can’t wait to see your brick phones, flip phones, PDAs an...

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RogersGina by Community Manager (Retired)
  • 10031 Views
  • 15 replies
  • 4 likes

Happy Anniversary Community!

It’s our first anniversary and we’re celebrating!   We’re taking a look at how the community has grown over the last year, plus sharing a round-up of changes in the technical world. And we’re giving away an HTC EVO™ 3D. for the best tech tip! See con...

RogersGina by Community Manager (Retired)
  • 1800 Views
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