Maple Ridge Crummy Reception
Need 5 k network here ***Edited Labels***
Forum Posts
Text messages sending and receiving delay
This has been going on for a long time for us. Is it normal for it to take several minutes for a message to send? In my household two of us are texting on Rogers and two others on another carrier. The two on Rogers appear to usually be sending and re...
Horrible cell coverage now
We have been Rogers customers for years, we live in a semi-rural area and we were so happy to have such excellent coverage with Rogers until a few months ago. Now we never receive phone calls because they don’t get through., when we make phone calls,...
Rogers Outage
I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...
Weak Signal Strength/Poor Voice Quality
I have been a customer of Rogers for a number of years now. I don't recall ever having any issues. However, since the middle of August, my wireless service has really gone downhill. I do live in a rural area and I know I am far from the nearest to...
Very slow 5G speeds in the GTA
I’m getting 2-5X slower speeds on 5G vs LTE in Vaughan. Wonder if other users are facing the same slower speeds? On an iPhone 13 Pro.
WhatsApp Ban Issue
It shows watsapp on your ph no. Is banned **Labels Added**
Milton Cell Service Down
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
Convert a physical SIM to an eSIM on the same iPhone
Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...
Asked by Roger’s to leave and go to Bell
Thanks for the years of service. I was sorry to hear from the last customer service agent ( confirm. # i1875424698) that Roger’s no longer wants us as a customer after many years of paying 500 dollars per month. This is due to the fact that our cotta...
Local calls are being treated as Long Distance
When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...
Resolved! eSIM- Is there a difference between one that says "5G eSIM" and one that just says eSIM?
As per the subject, does my 5G iPhone 13Pro need an eSIM that is labelled 5G? If it doesn't say 5G on the eSIM will it still connect to the 5G network? I could not seem to specify the wireless section for my post. ***Edited Labels***
Travel to Europe with e-sim
I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11. I can see the 2 sims on my phone, and I can turn one ON, the other OFF, or both On, both OFF. To communicate with my family ...
New tower needed at CFB Esquimalt
Hello. I work at CFB Esquimalt Dockyard in Victoria, BC. Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...
Interrupted Service
Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow ***Edited Labels***
Question about roaming?
Hello, By next week I might go to USA and I'm on postpaid plan and do I have to call Rogers to add roaming or just use my phone as I do in Canada by Turing on the roaming and use my data or make phone calls? Thanks for any help. ***Edited Labels *...
Awful Data Service - Markham / Richmond Hill
this is a SpeedTest from last Thursday on 5g in the area of 404 & 16th Ave. been like this for a month now. something is clearly broken here.
Nasty surprise with Rogers mobile
I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation. I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...
Resolved! Data Coverage Issues - Parry Sound, ON
We've accessed data on Rogers devices about 30 mins from Parry Sound for years. It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work. On the July long weekend, data stopped working. I reset...
EXT coverage block
We have been blocked from extended coverage since we moved out of Rogers cell tower range. After some digging, we found that the policy states we will be given 24 hours notice. We live many hours away from the nearest service counter to switch carrie...