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Forum Posts

Unable to Hear Callers but They Hear Me

From one day to the next I don’t hear the callers voice but they can hear me talk. I tried a different phone but it’s still the same problem. I tried all kinds of troubleshooting solutions but nothing works. I am stuck, help!       ***Edited Labels*...

T1221 by I've been here awhile
  • 2029 Views
  • 4 replies
  • 0 likes

How To Cancel Call Forward

Has anyone else had trouble cancelling call forward for their Rogers home phone. I was able to change from my Florida # to my cell but can't cancel by the *73 method.  I have tried several times over a 3 day period. Help!   *** Edited Labels/Title **...

alsclub by I've been here awhile
  • 4662 Views
  • 6 replies
  • 0 likes

Forced to take VoIP home phone after moving addresses

I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem.   My job requires a terminal adaptor dedicated phone line, I ha...

NEEL2 by I've been around
  • 1775 Views
  • 3 replies
  • 0 likes

Resolved! VOIP settings for a softphone / Service over Internet

I previously had VOIP service with a different carrier. I was able to configure my laptop's softphone to work with my phone number from anywhere. I could also take a VOIP device and set it up so all I needed was an internet service and the phone woul...

ScottSut by I've been here awhile
  • 2479 Views
  • 3 replies
  • 0 likes

Porting telephone number to Ignite home phone

When I signed up for Ignite Internet, TV and home phone I was told I would be able to port my existing POTS phone number to the Ignite home phone. The Ignite home phone came with a 343 area code number, my existing number is a 613 area code number (O...

philipw by I've been here awhile
  • 5112 Views
  • 6 replies
  • 0 likes

Wireless Home Phone Modem Issue

I purchased my wireless home phone modem and now its not working. I was told I would have to purchase another one. Why???   **Labels Added**

Resolved! blocking calls

Good afternoon all Is there such a feature on rogers home phone that will enable me to block someone from calling my home phone     ***edited labels***

rbreedon by I've been around
  • 106323 Views
  • 96 replies
  • 0 likes

Troubles with Call-waiting and other

After about 6 weeks of trouble-free service, Rogers home phone has developed two issues, starting on Sunday 27th.   1.  When a call is in progress, and another call comes in ..."call waiting" ... we "flash" to pick up the other call.  It immediately ...

ColdGranite by I'm a senior contributor
  • 2012 Views
  • 3 replies
  • 0 likes

Resolved! Stand-alone landline (not part of ignite bundle)

Rogers keeps telling me that they no longer do stand-alone landline installations. But, if the cable/jack are already in the location (in this case, a nursing home) can I hook up a traditional phone with Rogers? After being told no, I went with a wir...

waegukin by I've been here awhile
  • 2365 Views
  • 3 replies
  • 0 likes

How do I get my Ignite Home Phone number added to 411?

Hi everyone! So, I just want to start by saying that I work from Home (I'm an Accountant and alot of my work involves coordination and referrals with Organizations and Individuals with Disabilities, Seniors, and other clients who may not have their o...

ArgentiD1 by I've been here awhile
  • 1790 Views
  • 2 replies
  • 0 likes

How do I set up the Voicemail on my Ignite Home Phone service?

I just switched to Rogers Ignite Fibre and I can't figure out how to set up the mailbox on my home phone. All of the tutorials on here are for wireless... I tried pushing 1 and holding on my phone but that didn't work.... what next?      **Labels Add...

GwenNL by I've been around
  • 3969 Views
  • 2 replies
  • 0 likes

Long Distance Issue when Porting a Phone

My IGNITE self-install was schedule for a Wednesday, and the tech arrived with the equipment in the morning.   I took my time installing, had lunch, did not complete the phone change-over until 1 or 2 pm.   But in the meantime, I made a Long Distance...

ColdGranite by I'm a senior contributor
  • 1241 Views
  • 2 replies
  • 0 likes

Purchase wireless home phone device (ZTE MF723) only

Hi, I was wondering if it's possible to purchase the wireless home phone device only (the ZTE MF723), without actually subscribing to the wireless home phone service? The website says the device cost is $65. I am a Rogers mobile customer, but I'd lik...

heytim by I've been here awhile
  • 5131 Views
  • 6 replies
  • 0 likes

Resolved! Ignite Home Phone - can you select your number?

I have discovered that I cannot port my existing VOIP number to Rogers Ignite Home Phone without incurring a $30/month charge as it is considered a North American wide number. I would like to select my own number instead of using the one assigned by ...

thyme4us by I plan to stick around
  • 1603 Views
  • 2 replies
  • 0 likes