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Resolved! What Are the Rules for Labeling an EMAIL SPAM?

I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...

DS256 by I plan to stick around
  • 1361 Views
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Lexmark MC3226 all in oneemail issue

I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP.  I keeps keeps cancelling with error 450-not allowing access to email.  My settings on the scanner are as follows:   SMTP Primary Gateway             smtp.broadband...

Tommy5454 by I've been here awhile
  • 1402 Views
  • 3 replies
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Node congestion / new node

Can one please advise the timeline to add a node to deal with a node that is overloaded for upload.  I am getting 1-2.5mbps - and have been for the past month or so, the congestion in on going.    It is particularity difficult given the need my three...

Rb8888 by I've been around
  • 1688 Views
  • 1 replies
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Assitance in forward mail from custom mail server through rogers

I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...

Wilkins by I've been around
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  • 1 replies
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Configure Modem for Best Possible Speeds

Hey guys! I recently got the new black gateway modem and it's actually pretty good. I have the gigabit plan and I get around 580 download and 31 upload through Wi-Fi. I'm sure if I connect it through an Ethernet I'll get more. Does anyone have any id...

Jawed by I plan to stick around
  • 2791 Views
  • 3 replies
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More Ethernet Ports needed

Newbie hardware question, so be gentle :).  One is going to my PS4 (yes, I know I can enable wifi on it) and one is going to my office where I have a desktop computer.  I'm in the process of adding some home automation and need to add a hub, which ne...

kimmal by I plan to stick around
  • 4696 Views
  • 4 replies
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Resolved! No internet service to work from home

Hi,   We moved into a new apartment last week (March 23rd), the technician came by on the 24th and dropped off a modem but said he can't come inside to link the fibre cable into my apt due to the virus, which I totally understand. (This is a brand ne...

David49 by I've been here awhile
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Coax Termination

In my home, I currently have just one location that’s a properly terminated coax outlet. If I wish to move my modem into a different room which doesn’t have the outlet terminated, will Rogers send a technician to help me with that?   ***Added Labels*...

Jawed by I plan to stick around
  • 1942 Views
  • 1 replies
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Guest wifi security on Hitron modems

Is there any way to set up WPA2 AES security on guest networks with any of the Hitron modems? We have that option for regular 2.4 and 5 wireless SSIDs but not an option on guest SSIDs. Or for that case on any modems that can be used with Gigabite int...

Paul16 by I plan to stick around
  • 6716 Views
  • 6 replies
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Two ignite wifi connections in one home

Hi everyone, I am moving in 2 a shared house next month but the presiding tenants already have a rogers wifi line..So is it possible to have 2 seperate fully functional wifi routers in one home?       ***Added Labels***

Rogers FTTH Benefits

I read on the Rogers site that they started rolling out FTTH in May 2019. I also read somewhere that there's going to be no noticable difference from the current cable internet since it's still running on a Docsis network, and the only difference is ...

m4te by I plan to stick around
  • 1695 Views
  • 2 replies
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Resolved! Slower speeds on a Windows PC, other devices are fine.

I would normally get between 220-250 download from speed tests on my PC, with the 500 plan. Got the 1G plan and my PC  speed never changed. Using the same Cat6 cable, same port on the modem I can get over 900Mbps on my wifs laptop. My Xbox tests in a...

laptopspeed.PNG pc speed test.PNG
Dugath by I plan to stick around
  • 13721 Views
  • 24 replies
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Help - How to find router MAC on xb6

Hello,So I have set my xb6 technicolor into bridge mode and I have hooked up my xr500 nighthawk as a router. The issue I am having is that I get way higher pings. I have read from the xr500 forums that a fix would be to get my old routers Mac which i...

catalano11 by I plan to stick around
  • 3123 Views
  • 6 replies
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Resolved! Hitron CGNM-3552, DDNS, Port Forwarding

Hi there, I've just switched to Rogers and am using RDP to access my computer when travelling (it has always worked in the past). Connection is sporatic using the DDNS domain while no probs with IP. Details below... Any thoughts? Thanks, Chris I have...

cv2000 by I've been here awhile
  • 11880 Views
  • 17 replies
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Question about Signal Levels

I had a look at my signal levels and see the following:   Downstream Overview Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1657000000256QAM2.3001736.3872561000000256QAM3.100235.7803567000000256QAM2.500335.59...

Alex4161 by I'm a senior contributor
  • 5125 Views
  • 17 replies
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Why is Rogers duplicating some of my sent mail?

I have a rogers.com email address and some (but not all) emails I send from this address are duplicated in the Sent email folder.  I can send them from Outlook on my computer and I get duplicates in Sent, or from my Blackberry phone and I get duplica...