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Resolved! WAN dropping for 1 minute each day

Long ago I had intermittent connection issues with Rogers. My old thread is here:   https://communityforums.rogers.com/t5/Internet/Internet-goes-down-for-5-minutes-once-to-twice-a-day/m-p/379125#M38504   Since then I moved, and for almost 2 years I'v...

automaton by I plan to stick around
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  • 28 replies
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Connectivity to Dazn

When watching Dazn the game freezes and starts. As the game continues it gets much worse as in freezing every 10 seconds,     ***Added Labels***

bswinkler by I've been around
  • 1872 Views
  • 3 replies
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Issues with Wi-Fi on XB7

It has been a week since I switched from legacy cable/internet to Ignite.  I used to have the old Hitron modem connected and the wifi in the house was pretty good. I even had good reception outside the house.  With this new gateway XB7, wifi has been...

amoreira by I plan to stick around
  • 4219 Views
  • 7 replies
  • 1 likes

Rogers Ignite - Internet and TV losing connection several times per day

I switched over to Ignite many months ago and have the Rogers 500u plan. I have my main computers (2) connected by ethernet and other devices (laptops etc) via WiFi  including many smart home bulbs and hubs etc. When I set up the system I checked the...

DrMike by I'm a trusted contributor
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  • 37 replies
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Technicolor XB6 / XB7 -- Blank stats?!?

Have of you with a Technicolor XB6 or XB7 gateway ever seen anything like this in "Gateway > Connection > Rogers Network"?     I wasn't sure what to make of this when I first saw this on my Technicolor XB6 about two months ago.  (Initially, I only s...

Technicolor_XB6-blank_stats.jpg
-G- by Resident Expert
  • 2333 Views
  • 7 replies
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Modem loses connection to Rogers network every month

Hi everyone, Even though I'm on Ignite, I'm posting this here because my issue is NOT related to the Ignite platform, and I've had this problem even when I was on legacy internet with the CODA-4582 modem.  I have reported this problem to Rogers three...

toolcubed by I'm a senior contributor
  • 5434 Views
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How to Setup IPV6 with Eero Mesh Wi-Fi

I have a hitron route through Rogers and they sent me a eero router to boost wifi. I had to bridge the networks by disabling residential gateway on hitron. How do I access eero to turn on the ipv6?     ***Edited Labels***    

mofokefi by I've been around
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  • 1 replies
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Internet and Wifi Disconnecting Daily

Hello, need assistance with an on going issue since Rogers Ignite was installed over a year ago. Internet, phone and TV are all using the Ignite service, and I am experience daily drops in Wifi. When Wifi disconnects, it will last about 5 minutes, TV...

RRwest by I've been around
  • 6882 Views
  • 27 replies
  • 1 likes

Seperate Internet router in same apartment.

There are 2 of us living in my apartment and we are having issues. We are not related in anyway and so id like to know if we can have 2 separate routers in the apartment on separate accounts?   *** Edited Labels ***

Neilz1 by I've been around
  • 1054 Views
  • 2 replies
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XB7 - IoT Devices Connection Issues

I hope someone can help me here...   I switch my old rocket modem to this new Ignite Wifi Gateway (2nd Gen) XB7 (White) Modem.  I've set up my Wifi SSID name the same, and wifi passowrd the same, hoping every devices can be smoothly connected to the ...

liangvic by I've been here awhile
  • 5576 Views
  • 17 replies
  • 1 likes

Can’t Connect to Raspberry Pi on Ignite WiFi

I installed ignite wifi yesterday (Hub model TG4482) and put my eero gateway into bridge mode. I rebooted a raspberry pi and note the ip address is now 10.0.0.74 I can't connect to or ping that address from a windows computer.   Any suggestions?   *A...

bill2009 by I plan to stick around
  • 1475 Views
  • 3 replies
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Rogers Yahoo Email Contacts - HELP

I am having a problem with my rogers.yahoo email. My contacts have disappeared yet when I type the first letter in an email, they are offered to me. That would be okay, except that I am unable to change an existing "contact". For example, one of my c...

barbottawa by I'm here a lot
  • 11499 Views
  • 11 replies
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Ignite WiFi Pods Offline

Connection Point Unknown: So I have had a couple of Pods with my XB6 for months and they have worked well, with different devices connecting to either Gateway or Pods, etc.  This morning, completely out of the blue, the pods seem to be wonky (and hav...

Circus_boi by I plan to stick around
  • 1870 Views
  • 3 replies
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Question About Modem Relocation

Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...

NW2 by I've been here awhile
  • 13004 Views
  • 14 replies
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Extending WiFi Range

Need to extend wifi into the basement? Router is upstairs? Any recommendations?   *Added Labels*

dstate by I've been around
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  • 3 replies
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Correct modem for Ignite Gigabit service

Hey guys,   I signed up for gigabit ignite service however was given a Coda-4582u modem.  Is this the correct modem?  My Netgear Orbi supports link aggregation however I believe the Coda-4582U does not support it.  Should I request a modem swap for t...

mau108 by I've been here awhile
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  • 5 replies
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Wifi extender for hitron coda-4582

Hi, I am using gigabit service with hitron coda-4582.   I would like to extend my WiFi signal for my house's basement   Any recommendation for  WIfi extender (brand or model) to math with the modem?   Thanks   ***EDITED LABELS***

earl1 by I've been around
  • 42645 Views
  • 39 replies
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Internet is down...Is my modem the issue?

All I get is a orange off and on when I know it is suppose to be green. I have tried unplugging it and plugging it in but it does not work, either that or my internet is turned off. What to do?     **Labels Added**

Uncorrectable codewords

 HI All,I have a XB6 (Technicolor) and found that I have all these Uncorectable Codewords, is it normal ? how should I fix this ?  they seem to go away after a power cycle but eventually come back in a few days.  IndexUnerrored CodewordsCorrectable C...

bestjsg1 by I plan to stick around
  • 3538 Views
  • 10 replies
  • 0 likes