iPhone shows as not connected
My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting? ***Added Labels***
Forum Posts
Connected Device(s) Not Detected
Port forwarding on CGM4331COM (Device is not Detect): Just switch to the new xb6 XB7 router-modem combo. I was trying to set up my port forward settings for my home assistant server. The only problem is that the router or ignite wifi app won't re...
Gigabit Passive Optical Network (GPON) and FTTH in NB
Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...
Guest Network on Ignite WiFi Gateway Modem XB7
Based on what I've seen in the Ignite WiFi app and read on these forums, the XB7 modem isn't capable of setting up a guest WiFi network. So I'm wondering would Rogers let me swap the XB7 modem for one that can create a guest network, such as the Hitr...
Facebook login
can get facebook on my phone but cant log into facebook on my laptop: I can tap facebook icon on my phone and it logs in but I cant log in on my laptop *Added Labels*
Upgrade Modem
I currently on the 150u plan and have the Hitron modem Are we allowed to upgrade or change modem so that I can use the ignite wifi hub application? are there added cost to it? thank you ***Edited Labels***
Mail folder editing
I am trying to organize my email folders and sub-folders, but Rogers Yahoo mail will not allow me to move, rename or delete the folders which I have created. When I try to move or delete them, they re-appear seconds later in their original position....
Internet dropping intermittently
Has anyone else had this similar issue where their internet drops randomly (I usually notice it when I'm gaming...and I've been playing FFXIV so any disconnect has been extremely noticeable due to queue times). When I try accessing the internet on a...
1/4 Speed Fibre, unknown slowdown
I've had Rogers Fibre now for about 1 month, at install wider I was at 900+MBPS and wireless 750+. Now wired is under 200 and wireless under 150. Any ideas what can be causing this? This is persistent on all devices. Even my Rogers TV box given me a...
Inconsistent speeds - Ignite 500
I have the ignite 500 package. Bizarrely... Rogers speed test reports speeds of 10 to 25 Mbps while speedtest.net is reporting speeds between 125 and 700+ Mbps. Any thoughts? ***EDITED LABELS***
Resolved! XB6 (TG3482) - How to Block IP Address Range?
Hi, I was wondering if there is anyway to block access to a range of IP addresses using the standard Ignite modem/router. If not I guess I'll have to search out a new router that should/would have it. I tried configuring through parental controls a...
XB6 gateway shows incorrect (really bad) DOCSIS stats
Hello community. My Ignite XB6 gateway has been showing horrendous DOCSIS stats for the past couple of weeks. Almost all DOCSIS channels are in the -16db range and SNR at around 34db. My upstream power levels are also all elevated at 52db. Yet I have...
Wired connections not working XB6 Modem
This morning none of my hardwired connections to my XB6 modem are working. All devices connected by Wifi work fine. I have tried resetting the modem and tried connecting two different computers as well as one of the Ignite TV boxes by ethernet cabl...
Ignite slow speed and persistant failures / issues
I have a issue unresolved by two tech visits and an open ticket with Maintenance. First tech replaced, on spec, the connector at the pole. but otherwise indicated that the router was 'within spec' and did not have any further actions he could take...
Resolved! Unknown connection to internet
Lately Ive had a few random number/letter device connect to my rogers ignite and I have no idea what it is. Last one was "0AA7EF2D7507". Anyone else have this issue? ***Edited Labels***
Local control of modem settings
I recently had some trouble with connecting a laptop to my wi-fi, and logged into the cable modem admin interface to make sure everything was as it should be. What I found was that large sections of the admin interface are now locked out, displaying...
XB7 Modem Power Plugged in But No Light Indication
Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...
Network issue, or failing hardware?
(Moderator action: Post merged to appropriate board) In the past 2-3 months I have had intermittent problems with my Internet going down--antenna signal replaced with wireframe world globe and 'No internet' popup when I mouse over the taskbar icon....
MoCA 2.5 Actiontec Adapter Setup with CODA-4582 not working
I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...
Can no longer stream using discord
My son has been using discord to stream for quite some time, and now, although discord is running, he cannot stream. It appears that it is being blocked by Rogers. If he tried to use his phone to do the same thing (on wifi) it also doesn't work (so...
