I am on a Rogers bulk account in my condo and they are upgrading my internet service to 5g ignite. Rogers sent me a letter asking me to call to request the ignite modem installed in my unit. I called last Wednesday. Agent #1 was glad to help but ende...
Understanding you have priority to recover (e.g. Interac), where can retail customers check their status by postal code?I live in Newmarket and my IGNITE has been out since 0500 July 8 till now. As of 1330 July 10 the L3X area code in Newmarket is st...
Anyone else’s internet down in Moncton? Can’t believe this is happening again ***Added Labels***
Ever since my Internet came back yesterday, after the outage, I have been unable to connect to this board. http://gluedtothescreen.proboards.com/ In fact, I have been unable to connect to ANY Proboards. What's going on? The rest of the Internet, or ...
After rogers crash i cant connect my computer with the wifi it keeps asking for the network security key. I have tried every number on the label on the white talk modem nothing works please tell me how to get this resolved **Added Labels & Remov...
Ignite came back up this morning. Problem is all 3 of my smart t.v's will connect to wifi but say no internet available. I've reset everything. I even did a factory reset on my modem. I'd contact customer support but......ya. anyone else having this ...
When will internet be restored in the City if Waterloo *** Edited Labels ***
Service not restored in Mississauga *** Edited Labels ***
I am curious what the order of priority is for restoring services. My home connection is better then my Company Enterprise Wireline account. We are a retail shop and can't process payments at multiple locations as our Payment terminals are unable to ...
Hello everyone, I am currently using a Ubiquiti's UNIF gear (APs, router/fw & switch). I've reviewed some of the previous threads and some threads with Unifi. I think I have things configured correctly (more or less matching the PFsense setup previ...
I started to have issue with my Internet connection 10 days ago (January 1st). I have Rogers Ignite (Ignite Internet 150u). We lose connection on all devices (tablet, pc, TV) for about 20 seconds every X minutes where X could be 15 minutes. In the ev...
Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...
Will this MOCA configuration work. In it I keep all the MOCA cabling and adapters away from the Rogers modem/router. None of the cable runs need coax TV service. I don't think I need a POE filter with it either - perhaps just make sure all the spl...
Hello, I am experiencing intermittent high latency between modem and ISP at the first hop. How might one escalate this to Rogers and or further diagnose this issue? Intermittently, I get between 120-500ms latency spikes that last a few seconds in on...
Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...
Dear Rogers,This post is in regards with ongoing trouble issue with our home wifi internet connection. We got the connection installed on April 9th, 2022 . For the past 2 and half month it was working properly but in the mid of June, it stopped worki...
I had upgraded to Ignite Internet at the beginning of April and have been having horrible reliability ever since. Latency figures all over the map and frequent disconnects of varying lengths (10 seconds to 30 minutes). Audio/video conferencing is int...
How do I add to send an only email which needs to add an outgoing server? for example, I am trying to send it from joe@joe. com **Added Labels**
Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW. So irritated I am. If someone knows how t...
I am on the Ignite Gigabit package with Ignite TV. I had issues with my internet about 3 weeks ago and a Rogers contracted tech came over and resolved the issue and he decided to change my XB6 modem to the new XB7 as he mentioned it has better wifi r...
