Last week, I contacted Rogers because my WiFi was not working. There was a tiny amount from an account that I cleared up immediately and the rep assured me that my WiFi would be fixed immediately and not to worry. We'll, it is now many days later and...
Hi there! I've been having high latency uploads (2.4 seconds to 4.1 seconds) and very low speeds ( 2 to 8 mbps upload VS 50 mbps of my package) Downstream hasn't been too bad, ping is low (between 15 and 90ms), but I get around 670Mbps download ...
We have Rogers Ignite and have 150 Mbps download / 30 Mbps upload. Before switching to Rogers Ignite (Rogers acquired Compton Communications) we very, very rarely ever lost our internet connection. Now it is happening more and more frequently, quite ...
I am on the 500mbps internet service tier. My internet connection was frequently dropping for 5-10 seconds, about 1-3 times a day. Download/Upload speed was also dropping down to 10mbps across all devices, with high latency. I replaced the cable mo...
who is still getting this error code and internet and tv shutting down every day ? did anyone get a fix that have had this issue in the past year or two? this seems to be the new ignite tv modem i've never had issues with rogers and i've been with th...
Rogers began fixed wireless lte in my area as of September 2021. I replaced xplornet with rogers in August of this year.I have a serious concern. An antenna is placed attached to your house pointed toward an lte tower. It is powered using a cat5 POE ...
hello, I just signed up with Rogers Internet however, my installation date is 2 weeks away. Am I still able to download any pdf file that contains my name and address on it? My work is paying for my service and HR is asking about it. thanks in ad...
I have returned my Rogers Ignite router and have received confirmation email from Canada Post as well however I keep getting emails from Rogers (under a different tracking number that Rogers may have generated for customer ease) that I should return ...
Up until yesterday, I could go to mail.yahoo.com and access either one of my two email addresses. One has a Rogers.com domain name, the other one (my principal address) has a yahoo.com domain name. As of yesterday, when I sign through that portal I a...
XB7 Model: TG4482A Vendor: ARRIS Group, Inc. Hardware Revision: 10 Prior to today I was able to choose 20/40/80/160 for the 160Mhz channel. I accessed the settings thru the web portal as they are not visible on the app. This allowed me to get the ...
Get home to have no internet. Get put on hold after speaking with 3 different people a hour and 15 mins goes by clearly the worker just hit the hold button and walked and way not wanting to deal with the problem. "Ill just put this one on hold till h...
Air Canada emails not opening, all others no problem ***Edited Labels***
Internet and TV not working this morning (sunday Jan 15/23) - no info online re outages in neighborhood - outage page seems to go back and forth between lots of outages and no outages. Using cell data trying to gauge when issue will be resolved. Only...
Internet not working. One week still no service ***Edited Labels***
Hi All, Got a new wifi connection, installed modem and able to connect to mobile and TV. However, windows 10 PC is not able to detect and show new wifi name. Verified that all drivers are updated, rebooted PC, rebooted modem, did network reset. Any...
Rogers is out - I believe there's an outage but I can't find any info on it.No idea what to do but using up my mobile data - I doubt Rogers will reimburse me for that?Will I get a discount on the next bill?Have you looked into switching to Bell? I'm ...
For the past 2 days, the Ignite Modem has lost complete connections to the cable internet pipe seemingly. The modem operate normally, as do the pods connected to it. However I have had 2 situations, once on Microsoft Teams, the other on Zoom, where...
I have 300u package with 20 upload white coda 4582 and wired direct from outside to the modem. Lately over the past few months its been a hit and miss. But now upload speed is a 0.90Mbps and latency spikes of 700 to 900ms over Wi-Fi or ethernet. Obvi...
Since Rogers has been experiencing network issue the past couple days I have been unable to load Google.com or load videos on YouTube on any of my devices at home while connected to the Rogers network. When using mobile data (not with Rogers, with...
