I have been having issues with my rogers internet for months now. I get really bad ping spikes while gaming connected to ethernet. My current network is setup like this, I have even tried connecting directly to the modem but I still get ping spik...
It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem , as I have had someone not from my home change the password for the login. It has happened 2 or 3 times now so I have to reset modem to get access.. *** Edite...
I have a tablet connected by 2.4g, but some things streaming from my tablet is choppy, would switching to the 5g help with the choppiness?If so how would I go about changing it? Some apps require the 2.4 such as my security camera so I don't want to ...
I am not sure what to do. The tech has been onsite and phone supportUnfortunately I have the same problem for last few months. It has never real gone awayLast week a tech came in, changed the filter, and that didnt make any difference. Instead my dow...
Hello, I recently came across MoCA to use your house's existing coax cables as a pseudo ethernet port. I've been reading up on how exactly to get it all to work and I'm still lost on what I'll need and if it can even be done. I'm looking at these M...
Hello I’m moving from bell to Roger’sI have dozens of smart home devices under 192.168.2.1… instead of resetting them.. I’d like to just change the default IP address to be the same as what I had on Bell.. and hopefully all devices would connect .. I...
Been having high latency all the time and frequent disconnects. CS mentioned to me they see a high amount of T3 Time Outs though I haven't been able to verify myself through any of the logs. I do have a tech coming out soon, just not soon enough...lo...
Hi, Our Wi-Fi Network is down on our Wi-Fi Gateway modem. It doesn’t show on the list of available networks. However All wired LAN Connections are working fine. We’re in Ajax. Is anyone else experiencing the same issue? (I have received some messag...
Hi - Hope someone has a suggestion. When sending email from Rogers Yahoo browser, mail attachment names reach recipients as attach1.pdf, attach2.pdf, attach3.xlsx. It is keeping the extension type correct, but removing th eactual filename. If I s...
The wire from the outside to my Roger's box broke, and it hasn't been replaced for a year.
Hi everyone, I upgraded to Ignite 2 weeks ago and have been using the XB7 in normal configuration with a single SSID for both 2.4 and 5 GHz networks. I've been popping into 10.0.0.1 periodically to check on my devices to see what's connected to which...
I just "upgraded" to Ignite and when talking to tech support to confirm the lack of a guest mode for the wifi, he stated the following (paraphrasing here): "The workaround is to put all of your devices you want inaccessible to guests on their own SSI...
I am trying to add a new email to my account and every single possible password configuration I try says invalid account . I am about to scream! Please help and before anyone suggests...I realize you must have a capital letter, lower case, and two sp...
Since midnight last night, I started to have this issue, tried rebooting the modem several times and it will work for only couple minutes to half an hour and then it goes down again...should I have my XB6 modem replaced? *Added Labels*
I am preparing for a Rogers tech to come tomorrow to swap my XB6 with an XB7 to better meet my 1.5 GB Ignite Plan. My questions relate to what happens to all my connections and existing settings once the new modem is activated. I will w...
I'm not happy that my Rogers box/cable installed outside my home could easily tampered be with. There is a small box similar to the following attached to my home: https://www.amazon.ca/Enclosure-IPE963-LTC-Extreme-Broadband-Dimensions/dp/B07FY224L...
I recently received a post at 2:30am that said “MFA IS NOW ENABLED”I was messing with my machine because Rogers lost DNS ability and was down for a long time. We work from home and it was a hard day. *** Edited Labels ***
For the last few days I have been trying to troubleshoot "IMAP Server Closed the Connection" "IMAP4rev1 Server logging out Protocol: IMAPServer: imap.broadband.rogers.comPort: 993Error Code: 0x800CCCDD" Anyone have any idea what's going on? I have ...
This morning Ignite Advanced Security started blocking a critical website I connect to for work. I am looking for advanced settings to whitelist these websites... the admin page for the router just refers to the app, but the app appears very basic an...
Very strange thing happened with my ignite internet. My few devices can't connect to internet during runtime. I changed DNS settings then works. I restarted modem, more devices can't connect to internet. I don't know why? **Labels Added**
