I'm located in Ontario, Ottawa. I've been experiencing an issue that has been ongoing since nearly a month ago where my upload speeds are atrociously slow. I pay for 500 download and 30 upload and I am getting 5-10 upload sometimes even 3, the downlo...
hello, I would like to turn Bandsteering on for the Ignite WiFi Gateway modem but I failed.I've tried two ways, the first was accessing gateway 10.0.0.1 but this was my first time to login, default password was not correct(tried resetting the modem, ...
Hi, I'm new with Rogers using 1.5 Gigabit internet and currently have Technicolor CGM4981COM (XB8) modem router. How do I set a static IP address for one of the family computers at home? We would like each members of the family able to connect to tha...
Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with ethernet and I get the promised download speeds. The main issue is online gaming. Some days/ weeks the pings are amazingl...
I use Thunderbird as my email client with Rogers/Yahoo. This combination has worked perfectly for many years. My email system has been working perfectly (sending and receiving messages) until an hour ago when I attempted to send a message. The "send...
First time posting here, but I'm hoping for some help moving forward with this problem: On weekdays, starting around 9am, I start to see latency instability in any server I'm connected to. With online gaming, this manifests as rubber-banding/warpi...
Why is our internet speed always around 100 or less when we are paying for 500 . . . And why does my iPad say the connection has poor security. . . And why does our router keep dropping our connection? Do we need a new router or is it something el...
Long time Roger's customer since the 1980's with ongoing issues that has been ongoing for years intermittently...Background:Just north of Markham in Stouffville.On the 1gig "Legacy" plan.Ethernet connected gaming on ps network and multiple wifi devic...
I am building a new laneway at a property we have just purchased and the pedestal is in the way of the laneway. Who do I contact to get it moved and who has to cover the cost to move the equipment?
Rogers internet was down last night, do we get credit for the time your network was down? We shouldn't have to pay for the time your service isn't available.
Hello,Looking for assistance/ solution to resolve the speed dropI am in 1.5g with Ignite WiFi Gateway modem on Bridge mode. Connectee with 2.5g (4 port)Mini PC with OPNSense.When I connect to main port (2.5g) on the router getting 200-300 Mbps, while...
I was offered an upgrade to the Fibre Connect package and after one appointment was inexplicable cancelled without my knowledge (waited at home for 2 hours), the tech arrived on Sunday to install. He left and told me it would be working in 30 minute...
Hi~ I'm using ignite streaming + home internet 1.5G bundle service since on June. I received the modem gen2 when be installed by technician. But I found out a while ago. What The 3rd generation modem has already(in January) been released and I should...
I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
Hello all. I have changed the CGM4331COM to Bridge Mode and have set my ASUS RT-AX58U to router mode. All seems well. Would someone please be able to help me with the IPv6 settings? I'm not sure if my connection type should be NATIVE or PASSTHROUGH...
Rogers technicians could not fix speed and connection technical concerns. Charged my family SEVERAL HUNDRED $ fee for dropping internet service. Be very careful, and seriously consider other internet providers. Rogers unfortunately does not prioritiz...
Hi, I'm having an issue with Rogers Ignite. My speeds are fine, and general browsing and downloads are great. I'm hooked up with Ethernet and I get the promised download speeds. The main issue is online gaming. At the beginning I had 20ms in league o...
Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...
Recently I am seeing several emails which are delayed over a day or so. I'm still seeing regular emails but some just don't get through in a timely manner. The delayed are coming from different emails and providers. A few days ago there was an email ...
Just upgraded from the Hitron modem, been on the 1 gig tier for years with no problems.I have my usenet software set for 50 connections and it would saturate the connection and download all day at about 110 MB/s.Got the XB7 and plugged into the 2.5 g...
