I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
I live in Scarborough in the M1C area and wanted to know when Rogers will be upgrading to the Fibre as we are still on coax lines going back 35 years here. **Labels Added**
Hi, I cant find much information on this other than this FAQ post - https://www.rogers.com/support/internet/advanced-security-faqs Do I need it on? or leave it off. Anyone has personal experience with this? Thank you. ***Added Labels***
I’ve lost a email how can I get it restored ***ADDED LABELS***
Hi All! 1500/50 profile. XB8 modem. Hard wired to a switch+some other hubs. I just replaced a split RG59/RG6 cable run with brand new RG6 directly to the grounding block @ the Rogers Box. I removed a -3.6db splitter. Currently, I have a 9db Ret...
Hi, I have UPS for my router - white Hitron router. During the power outage, the green light blinking rapidly. I called tech support, customer concern then routed back to tech support. They said they can't do anything. The hub in my neighbourhood h...
Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work? https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...
How to enable guest mode on new rogers Ignite TV modem/router? **Labels Added**
As of last Saturday I noticed that IPv6 is not working reliably. I have opnsense router and Rogers modem is in bridge mode, I am on Ignite 500 package. I did not change any settings or upgraded router. All is in the same state as it was for few month...
Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...
Hi I (mostly) haven't had any issues with Internet the past year+ on Rogers. I was downloading through usenet at high speeds for roughly an hour, and then all of a sudden the speed dropped. I can no longer even make a connection to my newsgroup. ...
can't remember secret question answer ***Edited Labels***
For the past couple of weeks, I've been having ping spikes (over 100ms) whilst playing games and it happens really frequently (I also believe there is packet loss). Here are the results of my ping test and traceroute: Ping TestPinging www.google.com ...
I noticed my current Roger's bundle was expired so I contacted them to get a new offer. All was done quickly but the moment the agent made the changes I lost all my services. Talked to tech support twice. No one can help. Rebooted modem. They tell me...
Our internet has been so slow - we're a commercial business in Ottawa. **Labels Added**
Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...
I bought a new router, Netgear Nighthawk AX6600. When I connect it to my XB7, there does not seem to be an ethernet connection. Cables are good. Tried in gateway mode as well as bridging, My old router, DLINK DIR 880L, didn't have an issue. If I...
I have a 1TB Seagate 'FreeAgent-GoFlex'DVR HDD (used to be the extension to my Rogers PVR). Can I connect it to my Rogers 'EasyConnect' 6.0 modem as an external HD, accessible by all users on the WiFi network? *Added Labels*
Hi,I switched over to Rogers back in August from Bell. I have a 1.5gbps plan and for the last 2.5 - 3 weeks I’ve been receiving 95-98mbps download speed. This has left me confused.. I’ve ensured all updates are complete and tried rogers connection ou...
