Good afternoon, I recently switched from an Iphone 7 to an 8. I also switched Canadian carriers (from Koodoo to Rogers) When I received the phone, I upgraded the software as part of the set up (IOS 11.4) I am not receiving all text messages, bu...
I know this has been brought up before but I’m having a different kind of issue than what I have been reading…I had a series 6 LTE and it worked flawlessly on the network for close to 3 years, I recently purchased an Ultra, unlinked the old watch and...
iPhone 8. I recently switched my service from Shaw to Rogers. The phone receives, stores and plays back, incoming voicemails, but the Voicemail icon is now missing the red dot alerting me to new voice mails. Is it possible to fix this issue? **...
Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...
struggling with this, never had issues with my series 6. I have spent 4 hours trying to get this stupid watch to connect I have restored the watch like 8 times today, reconnected it to rogers at least 14 times. Always the same thing. In setting...
As regards the subject, It’s been a frustrating 15 days trying to activate the cellular feature on my newly acquired watch. This is because I moved from Fido to Rogers solely because of this feature, bought the Series 8 solely because of this feature...
Hello, please help clarify for me. I currently have a rogers account number with my own BYOD mobile plan. Rogers customer service setup a new mobile account under my name (in order to get a special rate) for my wife to port her cell plan over. When I...
Hi there. I am worried as I have a iPhone 12 and it is having a radiation issue. Can I exchange it for a different iPhone that’s safer? Is there a recall?
I am receiving error WS300 when trying to set up Cellular Data through the Watch app. I have visited two stores and the staff have not been able to provide me with a solution. Can anyone help? ***Edited Labels***
I got the new iPhone 13 last year and from day one the phone hasn't worked right. Apparently it sounds like I'm under water and I also hear feedback on my end. I never had this issue with my iPhone 8. I went to Apple because it's under warranty. They...
A few months ago I had ongoing issues with two iPhones. Unable to send photos/screenshots to groups with androids or even just to androids. It got fixed for awhile but it started again. Please fix the issue. ***Added Labels***
I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for m...
I just ported from shaw to Rogers - I have no cell service in the area I live - I need to have internet calling and receiving. I found the form to fill out on my iphone I filled out address etc. - however it keeps telling me to try again later. It is...
I keep getting a message failure red !On my texts but some of them go through anyways *** Edited Labels ***
Hi, So I ported my two lines over to rogers today, I was told by the rep that I would indeed continue to receive iPhone Visual Voicemail (within the phone app, not the text) but I cannot get it working. I called back in after over an hour on the pho...
I have an old iPad 2, and it seems I can no longer access rogers.com on it, thru my Safari browser. ( it just spins & spins & doesn't open up...) Can anyone confirm if rogers.com is no longer compatible with older iPads or whatever, OR am I doing som...
Is there a way to keep a desired vm from eventually erasing/timing out? Currently my messages keep for a max of 9 days. *Added Labels*
Anyone can tell me if Rogers will be selling the Apple Watch Ultra again in the near future? Is there an ETA for restocking or should I look elsewhere to buy? ***EDITED LABELS***
I tried to add my Apple Watch to the plan, but there is one error message showing up:"This Apple Watch does not support Rogers cellular in this region. Apple Watch can only be used with cellular plans that are certified by your carrier, and for your ...
My account with Rogers is a Skip account, as I am a Skip driver. I wanted to add a line to get an Apple Watch Ultra. However, customer service informed me that they could only handle phone plans over the phone and online. For a watch plan, I would ha...