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Galaxy 5 LTE watch - does not support number pairing with phone

Hi  So apparently while in LTE mode, if you get a nice Galaxy 5 LTE watch and activate it on your account you will not be able to recieve calls on it if someone tries to call you on your cell phone.  For a person to call you on your watch in LTE mode...

Tristan1 by I'm here a lot
  • 3119 Views
  • 15 replies
  • 0 likes

How to enable Wifi Calling on Non-Rogers devices

I recently bought a Samsung A53 device from Mart. Tried a few times to enable the WiFi Calling option but was getting error like Not eligible, contact 611. Understood from the Customer Care that non-Rogers devices are not eligible for WiFi Calling op...

Resolved! Samsung A70 wifi calling

Hello, I am unable to register for wifi calling. Faled to update the address message at the last of the registration problem. Roger's tech support have tried many things with no success. Before I sent the 6 months old phone bought from Rogers for rep...

Ian57 by I've been here awhile
  • 2854 Views
  • 13 replies
  • 0 likes

iPhone 15 or S3

I am going to upgrade. My main focus on the phone is the camera . I have always had a iPhone but I see so many amazing pictures from a S23 . Should I make the switch ?   **Labels Added**    

Munchbc by I've been around
  • 353 Views
  • 1 replies
  • 0 likes

Samsung s23 ultra and buds2 backorder

2-3 days ago, I participated in a campaign from the Rogers application that included Samsung s23 ultra 256 GB black and Galaxy buds2. When I check from the live chat "Anna", she said my order is backorder. And the estimated delivery time is unavailab...

Taylan by I've been around
  • 682 Views
  • 2 replies
  • 0 likes

Lost text messages

I recently returned from a trip to Japan, I was able to receive text messages sent to me after my return, but could not receive the text messages sent to me while I was in Japan. How can I recover these text messages? Also, for the future, can I get ...

tggraham by I've been here awhile
  • 1481 Views
  • 6 replies
  • 0 likes

Resolved! Unable to receive emails to mynumber@pcs.rogers.com

Hi all. I have my gmail set-up to forward emails to my cellphone via mynumber@pcs.rogers.com. For the past week, I haven't been receiving any texts from my gmail and my gmail inbox has been getting Delivery Status Notification (Delay) message due to ...

Hurst-Jim by I've been here awhile
  • 2080 Views
  • 4 replies
  • 0 likes

No service while roaming

I am currently travelling in the US for work and unable to make it receive calls on my new S21 FE on my US plan I pay for.   **Labels Added**

BTBNancy by I've been around
  • 844 Views
  • 2 replies
  • 0 likes

Cannot receive calls from the US - calling restrictions

I'm in Toronto.When my uncle in the states (AZ) call me he gets "the number you have called has calling restrictions".He can call a couple of his contacts ok in Alberta.He also can no longer text me ,  yet we texted back in forth a few times one day ...

MMS not working Android Samsung A54

I have a weird problem that just started and just edited this message .  I've tried everything google searches have suggested and the standard Rogers troubleshooting.   I've cleared cache, reset network, checked APN, forced stop of the client ... my ...

opuscat by I'm here a lot
  • 1403 Views
  • 7 replies
  • 0 likes

Resolved! Calls going directly to voicemail

Both my husband and I have Samsung phones and calls are going directly to voicemail.  Have tired re-setting phones, turned off wireless etc and yet most (but not all) calls will go directly to voicemail?  This is new to us.  Never had an issue before...

Unreliable service since late 2021

For well over 17 monghs, I have experienced slow internet, .07mbps, some calls and a few delayed texts. Rogers said it was due to the storm during the 24th of May weekend 2022. It existed, at least, 5 months prior to that. I reported it during that t...

Without a cell phone.

I am not a happy customer. Previously I owned an A32 5G purchased through Rogers on a 2 year plan. It died on me un March 2023. (Still paying monthly until October 2023, why?) So I purchased outrightly ($765+tax) a new A53 5G. It was working fine unt...

2723allSB by I've been around
  • 381 Views
  • 1 replies
  • 0 likes

Can't set up voicemail not recognizing my cell phone number

TCL Flip phone just purchased.  Rogers employee inserted new SIM and set up on My account. Phone works fine for talk and texting.Caller ID is no working.My plan says I have voicemail, but when I try to set it up the voice says my phone number is not ...

Everue by I've been around
  • 1079 Views
  • 2 replies
  • 0 likes

Does the Samsung S23 Plus camera have a Banana Blur issue?

Hello.    I was interested in maybe getting the Samsung Galaxy S23 Plus as Rogers is offering it to me for really cheap.   I watched some videos on the phone that compared the S23 Plus to the S23 Ultra and they said that it is still a really good pho...

Resolved! Call Barring and Fixed Dialing Numbers

Hello,I am looking for a way to restrict an android phone from making calls. I have someone in my life who loves to use their phone, but their given their current state I need to prevent them from making unwanted calls especially during the night. Do...

themattik by I've been around
  • 1314 Views
  • 1 replies
  • 0 likes

Can't force carrier profile update on Pixel 7 Pro?

I changed my number recently and while calls and texts to and from the new number both work, the SIM card insists that the old number is assigned. This has broken MMS and RCS function pretty much completely. Google's guides to fixing this don't work....

Tosslehoff by I've been around
  • 4507 Views
  • 1 replies
  • 0 likes

Rogers Ignite TV App on Android 11 Tablet

I just picked up a Blackview Tab 11 which runs stock Android 11 to replace my Google Nexus 10. The Ignite app worked on my Nexus 10 but on my Tab 11 I can only get recorded content to play while live and on-demand content error out.   Has anyone else...

bergang by I plan to stick around
  • 1526 Views
  • 6 replies
  • 0 likes

Deleting voicemail messages without calling? (Android)

I heard that Android doesn't have Visual Voicemail. So I have boomers leaving useless messages such as "call me" , instead of sending a text.   While I can't turn off voicemail altogether, as it still has a purpose, i.e. important phone calls, it wou...

cloneman1 by I've been here awhile
  • 673 Views
  • 2 replies
  • 0 likes