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Resolved! OS Update Schedule S20 Ultra 5G

Hi,The update to Rogers OS Update Schedule shows that there is a scheduled OTA for the S20 Ultra 5G on November 3rd, but the S20 Ultra 5G SM-G988W is already on the October Security Patch & has been for a while now?

shaggyskunk by I'm a trusted contributor
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SMS not sending when Wi-Fi calling is activated and connected

kept noticing recent text messages I thought had sent had not sent then notice this only happened when connected to Wi-Fi with Wi-Fi calling activated... Took me a while to find a fix for this as technical support didn't have one and kept saying it w...

Matt22345 by I've been around
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Switching to Lost and Found Phone

Greetings,       A while ago my wife lost her phone (Galaxy S7).  After getting another she found the lost one.  I have been using it to play music only.  It is assigned to the Telus network, but, again, I'm not using it as a phone . My phone (Galaxy...

Google Pixel SMS/Chat Not Working

Have experienced the same issue 3 times in two weeks. Sending a message via chat from my pixel fails but if I switch it to sms it goes through. Also not able to receive Google chat from another pixel unless the sender switches to sms. Any thoughts?  ...

Aj5359 by I plan to stick around
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Samsung Galaxy S21 - No SD card slot.

Just thought I would share a heads up for anyone considering upgrading their Samsung to the S21.Samsung has eliminated the SD card slot.Yep, in order to make their phones more like Apple iPhones, they have stopped including SD card support.The new ph...

BuckMacklin by I'm a reliable contributor
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Galaxy Fold Z2 - Voicemail Indicator Will Not Go Away

Just got a new Galaxy Fold Z2, have had for just about a week. Cannot get the VM indicator icon to turn off. 3 calls to tech support and they escalated...they have no idea... looking for a suggestion before I return the phone and try another carrier?...

Rob70 by I've been here awhile
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One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've been here awhile
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WiFi Calling Issues Pixel 5

Hi there,I'm having issues with my WiFi calling engaging, and staying engaged.I am fully provisioned for WiFi calling from Rogers, as I've been trying to get this sorted for a while.What occurs is that when I get onto a stable WiFi network, like at h...

msav999 by I plan to stick around
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Missing Text Messages

Some friends are telling us that they sent Text messages, which we are not receiving.  They are infrequent but random. Just today, I did not receive one on our second device (Samsung).  Is this a common Rogers issue?     ***Edited Labels***  

Saskey by I plan to stick around
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Android OS has forced me to downgrade my WiFi Network Security 2x

Android OS has forced me to downgrade my WiFi Network Security 2xFirst I had to go from a Hidden SSID to broadcasting it.Now I have had to turn off MAC Address filtering.These are two degrees of WiFi network security that I used to enjoy, but my Andr...

Zigzaggy by I'm here a lot
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RCS Profile Keeps Corrupting, No help from Rogers

I have had an issue with not being able to receive texts now for almost a month. I have had dozens of calls and chats with Rogers tech support and the problem is still not corrected. It all started a the day of the April 19th outage with Rogers. That...

DandW5860 by I've been here awhile
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Huawei OS updates

Hi everyone,Figured I'd start a thread for the Huawei line of phones at Roger's. This should serve as a great registry for current and upcoming developments.1st on the docket list for the P20: July 9th security update; June version. I have yet to see...

revhappy by I plan to stick around
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Looking for a New Phone

Hello , i'm looking to replace my 3 years old Motorola G6 - Need Dual SIM card + SD card slot and 5G and I need your help to choose my new phone Can you suggest any Android model Required: 4G LTE and 5 G (100 %compatible with Roger s) dual Sim (not e...

Golf1 by I've been around
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Resolved! Galaxy S21 Ultra Pre-order

I have never pre-ordered before but I have for the Galaxy S21 Ultra. Do Rogers generally ship on the official release day (01/29/21)?I see online other carriers have already shipped some S21.

iain1967 by I plan to stick around
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RCS with S9 Plus does not work

RCS does not work with my Samsung S9 plus that came from Rogers. Even though the S9 line fully supports RCS on other carriers (bell, at&t, etc) even on Samsung's native app. So what gives Roger's. It worked fine on my Pixel. Why is Roger's holding ba...

goedhard by I plan to stick around
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S20 FE 5G Android 11 Update

When will we see the One UI 3.0/Android 11 update for the s20 FE? Seems like its seeding globally, except for Canada...       ***Added Labels***

law22 by I've been here awhile
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Oneplus 8 pro 5G

Oneplus 8 pro 5G with 5g plan and sim but won't connect to the network   ***Added Labels***

Resolved! Pros and Cons of upgrading to a 5G Phone

Hi all,   I currently have a Galaxy S10+ and my device is now paid up. I want to call Rogers to see if I can get a new deal/discount on my plan as the loyalty discount has now expired with the contract. I do NOT need a new phone/upgrade but wonder if...

DrMike by I'm a trusted contributor
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Resolved! Android 11 Update Motorola Edge Plus

Hello, since Telus announced that it would release the Android 11 update for Motorola Edge Plus devices the 23rd of march 2021, I was wondering if Rogers has a date for the release of the update. Thank you!  *** Edited Labels ***

xenpi by I've been here awhile
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