MyRogers & Rogers Apps
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Forum Posts

Creating an account for a relative

A family member has been switched from Shaw TV to Rogers. They do not have an internet account and cannot perform tasks such as selecting Flex channels. I would like to be able to create a Rogers online account in order to help them.   I do not an op...

DAJ3 by I plan to stick around
  • 329 Views
  • 1 replies
  • 0 likes

Resolved! Ignite Wifi Hub App Feedback

Very good app, keep up the great work! Here are some features that I'd love to see in future updates:   1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...

byrongaum by I plan to stick around
  • 4474 Views
  • 16 replies
  • 1 likes

Changing Caller ID - An impossible task

I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app.  When i try to login on computer, there isn't an option under quick links to ch...

baris41 by I've been around
  • 872 Views
  • 3 replies
  • 0 likes

Resolved! MFA Sign in

As many we have my wife (as primary account holder for billing) plus myself and my two sons. I tried to log into this community and I needed to use our primary account email and password and then it asks for MFA to either her email or cellphone. I tr...

ATP13 by I plan to stick around
  • 568 Views
  • 1 replies
  • 0 likes

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've been around
  • 443 Views
  • 1 replies
  • 0 likes

MyRogers Internet Data Usage

Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design.   *Added Labels*

Internet Billing

My bill was to  be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill  .  .   Rogers  you give a date to be paid and before I have a chance to pay the bill on that date you add a...

sierra1989 by I plan to stick around
  • 426 Views
  • 1 replies
  • 0 likes

Resolved! MyRogers Account No Longer Linked?

Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account?   **Labels Added**    

Tony40 by I've been around
  • 2816 Views
  • 19 replies
  • 2 likes

old cancelled account removal

I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN".     ***Added Labels***

olaf19 by I'm here a lot
  • 928 Views
  • 3 replies
  • 0 likes

Data usage

Cannot check data usage in my Rogers app   ***Edited Labels***

AR4 by I've been here awhile
  • 916 Views
  • 5 replies
  • 0 likes

MyRogers App - Session timed out error

Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...

MyRogers iPhone App

The last two days I have attempted to log in through the iPhone app and it continues to immediately sign me out saying my session expired. What’s going on?       ***Added Labels***

MyRogers app not working

I just did a transfer of ownership of my account and I set my password, I can login onto my account on the website but when I try on the app it says “An account is not linked to this profile” and directs me to rogers.com. I am also trying to link my ...

7shp by I've been around
  • 5721 Views
  • 13 replies
  • 0 likes

Detailed billing request

how do I get copies of detailed billing meaning a break down of all calls made and the numbers for each month   *** Edited Labels ***

Wh33ls by I've been around
  • 1172 Views
  • 1 replies
  • 0 likes