MyRogers & Rogers Apps
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Changed my plan

I changed my plan earlier today; however this is not yet reflected in MyRogers account (nor do I have live data usage stats). On the MyRogers app my previous plan is still showing (as well as the amount due / due date). Any idea how long this will ta...

Can't LogIn to MyRogers App

I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes.   ***ADDED...

inohkr by I've been around
  • 292 Views
  • 1 replies
  • 0 likes

Can’t sign into MyRogers app

Every time i try to sign in it says “Go to Rogers business self serve app” but the thing is I don’t have a business account, just a personal one. Another thing, even when i try to sign in on the Rogers business app it says the account doesn’t exist?!...

Mangojuice by I've been here awhile
  • 19461 Views
  • 58 replies
  • 1 likes

Unable to Update Flex Channels

i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...

Halo1980 by I've been here awhile
  • 314 Views
  • 2 replies
  • 0 likes

MyRogers Incompatible with Mobile Safari?

Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...

Live chat authentication problem

why is it so difficult to get authenticated before Rogers will provide Live tech support.  After logging into My Rogers account, i select live chat.  I am then prompted to ask where to send an authentication code - i selected email.  I then enter the...

mjm2 by I plan to stick around
  • 305 Views
  • 2 replies
  • 0 likes

MyRogers - Can't Change Flex Channels

You go to my rogers to change flex channels and it redirects you to rogers.com which tells you the page is unavailable then you select chat and no one is available. The sad thing is there is no viable alternative.   *Added Labels*

rammer by I plan to stick around
  • 1117 Views
  • 7 replies
  • 0 likes

Offer of FREE 10GB

So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ?    **Labels Added**    

8iron by I'm here a lot
  • 960 Views
  • 11 replies
  • 1 likes

Captcha not working

Just migrated from Shaw.  I logged in on a PC to manage my account and setup auto-payments.  No Captcha.  Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in.  I also tried...

Joyriderbc by I've been here awhile
  • 709 Views
  • 1 replies
  • 0 likes

My Rogers website: very poor performance and sluggish

I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more.  The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...

Hmm by I'm an enthusiast
  • 850 Views
  • 5 replies
  • 0 likes

Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 618 Views
  • 1 replies
  • 0 likes

Unable to view data usage

I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well  

sl6 by I've been here awhile
  • 500 Views
  • 1 replies
  • 0 likes

Resolved! My Rogers Automatic log out

Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...

colechong1 by I've been around
  • 8157 Views
  • 25 replies
  • 6 likes